Chapter 5 – Maintenance and Adjustments 55
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The operating programs and fonts for the printer are stored in Flash memory on the Main PCB.
When program updates and/or new features are added, they can be downloaded to the printer as
follows:
1. Identify the new version for your model of printer from the Datamax-O’Neil Web site at
www.datamax-oneil.com and download it onto your computer’s hard drive or a floppy disk.
2. Ensure that the printer is connected to the host, (via parallel port only) and that the power is
‘On.’ Using the DOS copy command, enter:
copy filename.dlf lpt1/b (non-display printer firmware is .dlf extension)
Other programs (e.g., hyper-terminal and certain Windows® Driver programs) may also be
used to download this file.
3. The
READY
light will flash during the download.
4. Following a successful download, the
STOP
Light will illuminate then the printer will
perform a ‘cold reset.’ The previous printer setup will not be affected unless substantial
firmware data structure changes have occurred. Print a Database Configuration Label to verify
your new firmware version.
Following an unsuccessful download, the
ERROR
Light will illuminate then the printer
will perform a ‘warm reset’ (both the
READY
and
STOP
lights will be on during power-up
initialization). The original firmware will remain operational. If the printer fails to reset, toggle
the power ‘Off’ and ‘On.’
Try re-sending the file to the printer. If the failure continues, check the following possible
causes:
An invalid or corrupted file is being downloaded - Ensure the file being downloaded is
correct and applicable for your printer model.
Possible communications error - Check the cable connection between the host and printer
and ensure that a quality, shielded cable is used.
Possible Flash memory problem - Call for service.
Processing TrueType Fonts (Display-equipped printers with SDIO/USB Host)
To process TrueType fonts (.TTF) on an external module for use by the printer:
1. Use Windows Explorer to download the font to a module.
2. Install the module in the printer.
3. Press the MENU button then select Printer Options.
4. Select Modules and then Process File.
5. Select the module ID and the font file.
6. When prompted enter a 2 character font ID, and then the destination module ID.
7. Ensure that your label formats use the same font ID as assigned in Step 5.
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