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DCS RDS-486GD - HOW TO OBTAIN SERVICE; Troubleshooting Before Calling Service; Contacting Customer Service

DCS RDS-486GD
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HOW TO OBTAIN SERVICE
BEFORE YOU CALL FOR SERVICE
Isthe circuitbreakertrippedorthe fuseblown?
Isthere a poweroutagein the area?
IF THE COOKTOP BURNERS DO NOT LIGHT
Isthe two pieceburnerput togethercorrectly?(Seepage27,fig. 14)
Isthe burnerheadassemblyalignedcorrectly?(Seepage27,fig. 14)
isthe manualshut-offvalveopen?Thisisusuallylocatedwherethe gascomesout of the wall.
For warranty service, please contact DCS Customer Service Representative at (888) 281-5698, Monday
thru Friday, 6 am - 4:30 pm PST.Before you call, please have the following information ready:
Model Number (located on rating plate above the kickpanel).
Serial Number (located on rating plate above the kickpanel).
Date of installation
A brief description of the problem
Your satisfaction is of the utmost importance to us.If a problem cannot be resolved to your satisfaction,
please call, write or email us at:
Write:
DCS
Attention: Customer Service
5800 Skylab Road
Huntington Beach, CA 92647
email: support@dcsappliances.com
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