Defy DGS161 - Troubleshooting Guide; Troubleshooting Common Issues

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8 Troubleshooting
Problem solving guide—before calling for technical support
Oven emits steam when it is in use:
It is normal that steam escapes during operation. This is not a fault.
Water drops occur during cooking:
Steam that arises during cooking can condense and form water droplets when it comes into contact
with cold surfaces of the appliance. This is not a fault.
Product does not operate:
The mains fuse is defective or has tripped.
Check fuses in the fuse box. If necessary,
replace or reset them.
The appliance is not plugged into the (grounded)
socket.
Check the plug connection.
Oven light does not work:
Oven lamp is defective.
Replace the oven lamp.
Power is cut.
Check if there is power. Check the fuses in the
fuse box. If necessary, replace or reset the
fuses.
Oven does not heat:
Function and/or Temperature are not set.
Set the function and the temperature with the
Function and/or Temperature knob/key.
In models equipped with a timer, the timer is not
adjusted. (In models with a microwave oven, the
timer only controls the microwave oven.)
Adjust the timer.
Power is cut.
Check if there is power. Check the fuses in the
fuse box. If necessary, replace or reset the
fuses.
There is no gas:
Main gas valve is closed.
Open the gas valve.
Gas pipe is bent.
Ensure the gas pipe has been properly fitted.
There is no ignition spark:
No current.
Check fuses in the fuse box.
Timer is not set.
Set the timer.
Burners are not burning properly or at all:
Burners are dirty.
Clean burner components.
Burners are wet.
Dry the burner components.
Burner cap is not mounted safely.
Mount the burner cap properly.
Gas valve is closed.
Open gas valve.
Gas cylinder is empty (when using LPG).
Replace the gas cylinder.
The burners will not light:
The gas pipe is twisted, bent or kinked.
Ensure the gas pipe has been properly fitted.
The burners are dirty or wet.
Clean / dry the burner components.
The gas cylinder is empty.
Replace the gas cylinder.
The burner caps are not fitted correctly.
Fit the burner caps correctly.
The gas pressure regulator is closed.
Check to see if the regulator is open.
The lighting procedure has not been followed
correctly.
Follow the correct lighting procedure.