system displays an error message when you try to update the password using the
ACM dashboard.
To resolve a password mismatch, perform the following actions.
Procedure
1. Click the warning message in the point products panel and enter a new
password.
2. Click Update Password in the point products panel and enter a new password.
3. Click the Refresh button on the ACM dashboard.
The system updates the new password for all the relevant accounts.
Credential mismatch for Backup Server
This section provides information about how to resolve the password mismatch
scenario for the Backup Server . If you manually modify the password on the Backup
Server and do not use the change password option on IDPA Appliance the system
displays an error message when you try to update the password using the ACM
dashboard.
To resolve a password mismatch on the Backup Server, perform the following actions.
Procedure
1. Click the warning message in the Backup Server panel and enter a new
password.
The system displays a Failed to update Backup Server info search error
message.
2. Click the Refresh button on the ACM dashboard.
3. Click Update Password in the Backup Server panel and enter a new password.
The system displays a Avamar MCUser test connection failed error message.
4. Click the Refresh button on the ACM dashboard.
5. Click Update Password in the Backup Server panel and enter a new password.
The system updates the new password for all the relevant accounts.
About the ACM dashboard
Credential mismatch 33
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