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Dell EMC DP4400 User Manual

Dell EMC DP4400
88 pages
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Dell EMC Integrated Data Protection
Appliance DP4400
Version 2.3
Service Procedures
302-005-530
02
September 2019

Table of Contents

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Dell EMC DP4400 Specifications

General IconGeneral
BrandDell EMC
ModelDP4400
CategoryStorage
LanguageEnglish

Summary

Prepare for assembly replacement

Hardware replacement overview

Overview of IDPA DP4400 components and their replacement requirements (shutdown needed or not).

Memory optimized (independent channel) mode

Details on memory optimization mode supporting SDDC for x4 device width modules.

Product serial number tag

Information on identifying the system using its unique product serial number tag (PSNT) for support.

Shut down the IDPA

Procedure to safely shut down the Integrated Data Protection Appliance from the ACM console.

Troubleshooting DP4400 shutdown

Steps to troubleshoot issues encountered during the DP4400 automatic shutdown process.

Remove and replace assemblies

Safety instructions

Essential safety precautions and warnings for handling system components and performing repairs.

Monitor DP4400 using ACM Health dashboard

How to use the ACM Health dashboard to monitor system status and view alerts.

Remove and replace power supply

Step-by-step guide for removing and replacing the system's 750W Mixed Mode HVDC power supply units.

Hard drive replacement overview

Introduction to hot-swappable hard drives and their replacement procedures.

Remove front and rear hard drives

Procedure for accessing and removing front and rear panel hard drives.

Remove internal hard drives

Steps to access and remove internal hard drives from the system.

Remove system cooling fans

Information and procedures for removing system cooling fans.

DIMM remove and replace

Guide for removing and replacing Dual In-line Memory Modules (DIMMs).

M.2 memory remove and replace

Procedure for removing and replacing M.2 memory modules on the BOSS card.

Network daughter card replacement

Steps to remove and replace the network daughter card (NDC).

NIC card removal and replacement

Guide for removing and replacing Network Interface Controller (NIC) cards.

NVMe card replacement

Procedure for replacing the NVMe card and reconfiguring the DDVE cache tier.

Start up the IDPA system

Instructions for starting up the IDPA system via Dell server or iDRAC.

Document references for IDPA

Service video resources

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