Troubleshooting
Flashing the BIOS
You may need to ash (update) the BIOS when an update is available or when you
replace the system board.
Follow these steps to ash the BIOS:
1 Turn on your computer.
2 Go to www.dell.com/support.
3 Click Product support, enter the Service Tag of your computer, and then
click Submit.
NOTE: If you do not have the Service Tag, use the auto-detect
feature or manually browse for your computer model.
4 Click Drivers & downloads → Find it myself.
5 Select the operating system installed on your computer.
6 Scroll down the page and expand BIOS.
7 Click Download to download the latest version of the BIOS for your
computer.
8 After the download is complete, navigate to the folder where you saved the
BIOS update le.
9 Double-click the BIOS update le icon and follow the instructions on the
screen.
Flashing BIOS (USB key)
1 Follow the procedure from step 1 to step 7 in "Flashing the BIOS" to
download the latest BIOS setup program le.
2 Create a bootable USB drive. For more information see the knowledge base
article SLN143196 at www.dell.com/support.
3 Copy the BIOS setup program le to the bootable USB drive.
4 Connect the bootable USB drive to the computer that needs the BIOS
update.
5 Restart the computer and press F12 when the Dell logo is displayed on the
screen.
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