Table 16. Troubleshooting tips
Question Solution
3. If the problem persists, contact Google Chrome support
team.
An error message You are using an out-of-date Chrome
OS recovery image.
You should download an up-to date recovery image. Simply
follow all the instructions exactly as specified in Step 2 above.
You successfully recovered your Chromebook but now you
can not use your USB or SD card with Windows
After you have completed recovery, you need to format your
USB or SD card using the recovery tool.
You successfully recovered your Chromebook but now
Windows does not recognize the whole size of the USB or
SD card used for recover.
After you have completed recovery, you need to format your
USB or SD card using the recovery tool.
Troubleshooting 93
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