Table 23. Diagnostic Indicator table (continued)
Power Light: Amber-White
Blinking
Amber/White Blinking
Pattern
Problem Description Suggested Resolution
1-3 1 amber blink followed by a short
pause, 3 white blinks, long
pause, then repeats
Bad system board, Memory or
Processor
• If you can assist to
troubleshoot, narrow down
the issue by reseating
memory and swapping a
known good memory if
available.
• If nothing works, contact
Tech Support
2-1 2 amber blinks followed by a
short pause, 1 white blink, long
pause, then repeats
Bad Processor
• CPU configuration activity is
in progress or a CPU failure
was detected.
• Contact Tech Support
• If you can assist to
troubleshoot, narrow down
the issue by ensuring CPU 0
is installed, CPU0 and CPU1
is an idendical matching pair
and swapping a known good
CPUs if available.
• If nothing works, contact
Tech Support
2-2 2 amber blinks followed by a
short pause, 2 white blinks, long
pause, then repeats
Motherboard: BIOS ROM failure
• System is in Recovery
Mode.
• Flash latest BIOS version. If
problem persists, contact
Tech Support
2-3 2 amber blinks followed by a
short pause, 3 white blinks, long
pause, then repeats
No Memory
• If customer can assist to
troubleshoot, narrow down
the issue by removing the
memory module one by one
to determine which one
failed and swapping to a
known good memory if
available to confirm.
• Contact Tech Support
2-4 2 amber blinks followed by a
short pause, 4 white blinks, long
pause, then repeats
Memory/RAM failure
• If customer can assist to
troubleshoot, narrow down
the issue by removing the
memory module one by one
to determine which one
failed and swapping to a
known good memory if
available to confirm.
• Contact Tech Support
2-5 2 amber blinks followed by a
short pause, 5 white blinks, long
pause, then repeats
Invalid memory installed
• Memory subsystem
configuration activity is in
progress. Memory modules
have been detected but
appear to be incompatible or
in an invalid configuration.
• If customer can assist to
troubleshoot, narrow down
128 Troubleshooting