Getting help
Topics:
• Contacting Dell
• Documentation feedback
• Accessing system information by using QRL
Contacting Dell
Dell provides several online and telephone-based support and service options. If you do not have an active internet connection, you can nd
contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some
services may not be available in your area. To contact Dell for sales, technical assistance, or customer-service issues:
1 Go to Dell.com/support.
2 Select your country from the drop-down menu on the bottom right corner of the page.
3 For customized support:
a Enter your system Service Tag in the Enter your Service Tag eld.
b Click Submit.
The support page that lists the various support categories is displayed.
4 For general support:
a Select your product category.
b Select your product segment.
c Select your product.
The support page that lists the various support categories is displayed.
5 For contact details of Dell Global Technical Support:
a Click Global Technical Support.
b The Technical Support page is displayed with details to call, chat, or e-mail the Dell Global Technical Support team.
Documentation feedback
You can rate the documentation or write your feedback on any of our Dell documentation pages and click Send Feedback to send your
feedback.
Accessing system information by using QRL
You can use the Quick Resource Locator (QRL) to get immediate access to the information about your system.
Prerequisite
Ensure that your smartphone or tablet has the QR code scanner installed.
The QRL includes the following information about your system:
About this task
• How-to videos
• Reference materials, including the Owner’s Manual, LCD diagnostics, and mechanical overview
• Your system service tag to quickly access your specic hardware conguration and warranty information
• A direct link to Dell to contact technical assistance and sales teams
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