Dell Latitude E5470 User Manual

Dell Latitude E5470
Owner's Manual
Regulatory Model: P62G
Regulatory Type: P62G001
September 2021
Rev. A07

Dell Latitude E5470 Specifications

General

Tcase	- °C
Bus type	QPI
Stepping	D1
Tjunction	100 °C
FSB Parity	No
Processor cache	3 MB
Processor cores	2
Processor model	i5-6300U
System bus rate	4 GT/s
Processor family	Intel® Core™ i5
Processor series	Intel® Core™ i5-6300 Mobile Series
Processor socket	LGA 1356 (Socket B2)
Processor threads	4
Processor codename	Skylake
Configurable TDP-up	25 W
Number of QPI links	-
Processor frequency	2.4 GHz
Processor cache type	Smart Cache
Configurable TDP-down	7.5 W
Processor lithography	14 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	3.0
Processor boost frequency	3 GHz
Processor operating modes	64-bit
PCI Express configurations	1x4, 4x1
Thermal Design Power (TDP)	15 W
Configurable TDP-up frequency	2.5 GHz
Configurable TDP-down frequency	0.8 GHz
Maximum number of PCI Express lanes	12
On-board graphics card ID	1916
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 520
Graphics card Open GL support	Yes
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	1.74 GB
On-board graphics card OpenGL version	4.4
On-board graphics card base frequency	300 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	1000 MHz
Processor code	SR2F0
Processor ARK ID	88190
Processor package size	42 X 24 mm
CPU configuration (max)	1
Supported instruction sets	SSE4.1, SSE4.2, AVX 2.0
Intel Smart Response Technology version	1.00
Form factor	Clamshell
Product type	Laptop
Product color	Black, Silver
Market positioning	Business
Memory slots	2x SO-DIMM
Internal memory	8 GB
Memory clock speed	2133 MHz
Memory form factor	SO-DIMM
Internal memory type	DDR4-SDRAM
Maximum internal memory	16 GB
Memory layout (slots x size)	1 x 8 GB
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
SSD interface	SATA III
Storage media	SSD
Total storage capacity	256 GB
Compatible memory cards	SD
HD type	Not supported
Display diagonal	14 \
Display resolution	1366 x 768 pixels
Native aspect ratio	16:9
Intel segment tagging	Enterprise
Wi-Fi standards	Wi-Fi 5 (802.11ac)
Bluetooth version	4.1
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Charging port type	DC-in jack
USB 2.0 ports quantity	0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	3
Pointing device	Touchpad
Recovery operating system	Windows 10 Home
Operating system installed	Windows 7 Professional
Battery capacity	62 Wh
Battery life (max)	- h
AC adapter power	90 W
AC adapter frequency	50 - 60 Hz
AC adapter input voltage	100 - 240 V
Sustainability certificates	EPEAT Gold, ENERGY STAR

Weight and Dimensions

Depth	23.2 mm
Width	334.9 mm
Height	231.1 mm
Weight	1760 g

Summary

Working on Your Computer

Safety Guidelines for Computer Use

Guidelines to protect your computer and ensure personal safety.

Prepare Your Computer Before Servicing

Steps to take before starting internal computer work.

Properly Shutting Down Your Computer

Steps for properly turning off the computer.

Reassembling After Internal Work

Procedures after completing internal work.

Dell Laptop Keyboard Shortcut Functions

List of keyboard shortcuts and their functions.

Disassembly and Reassembly

Essential Tools for Computer Disassembly

Essential tools required for component replacement.

SIM Card Management Procedures

Procedures for managing the Subscriber Identification Module card.

Base Cover Removal and Installation Steps

Steps to remove and replace the computer's base cover.

Battery Safety Precautions and Removal

Safety guidelines and steps for removing the laptop battery.

Battery Installation Guide

Steps for correctly installing the laptop battery.

Hard Drive Assembly Removal and Installation

Steps to remove and install the hard drive assembly.

Installing the Hard Drive Assembly

Steps to install the hard drive assembly into the computer.

Removing Hard Drive from Bracket

How to separate the hard drive from its mounting bracket.

Installing Hard Drive into Bracket

How to secure the hard drive to its mounting bracket.

M.2 and PCIe SSD Procedures

Steps for removing and installing M.2 and PCIe SSDs.

RAM Module Replacement Guide

Procedures for removing and installing RAM modules.

WLAN Card Management

Steps to manage the Wireless Local Area Network card.

WWAN Card Management

Steps to manage the Wireless Wide Area Network card.

Docking Frame Removal and Installation

Steps to remove and install the docking frame.

Touchpad Button Replacement

Steps to remove and install the touchpad button.

Power Connector Port Replacement

Steps to remove and install the power connector port.

Keyboard Removal and Installation Guide

Steps to remove and install the keyboard assembly.

Display Assembly Replacement Guide

Steps to remove and install the computer's display assembly.

Removing the Touchscreen Display Assembly

Steps to remove the touch-enabled display assembly.

Display Hinge Replacement Guide

Steps to remove and install display hinges.

SmartCard Reader Replacement

Steps to remove and install the SmartCard reader.

Fingerprint Reader Replacement Guide

Steps to remove and install the fingerprint reader.

LED Board Replacement Guide

Steps to remove and install the LED board.

Heat Sink Assembly Replacement Guide

Steps to remove and install the heat sink assembly.

Speaker Replacement Guide

Steps to remove and install the computer speakers.

System Board Replacement Guide

Steps to remove and install the main system board.

Coin-Cell Battery Replacement Guide

Steps to remove and install the coin-cell battery.

Palm Rest Replacement Guide

Steps to remove and install the palm rest assembly.

Installing the Palm Rest Assembly

Steps to install the palm rest assembly.

Technical Specifications

Computer System Specifications

Summary of the computer's core system hardware.

Processor Specifications

Information on CPU type, speed, and cache memory.

Memory Specifications Details

Details on RAM type, capacity, and speed.

Storage Drive Specifications

Information on HDD and SSD storage options.

Audio System Specifications

Details on audio controller, types, and output capabilities.

Video Specifications Details

Information on graphics controller and display support.

Camera Specifications Details

Details on camera resolution and panel characteristics.

Communication and Wireless Specs

Information on network adapter and wireless features.

Port and Connector Details

Overview of available ports and connectors.

USB, Card Reader, Docking Port Specs

Specifications for USB ports, reader, and docking port.

Display Specifications and Features

Details on display type, size, resolution, and brightness.

Keyboard Specifications Details

Details on keyboard layout and key count.

Touchpad Specifications Details

Information on touchpad active area dimensions.

Battery Specifications Details

Details on battery type, capacity, and physical dimensions.

AC Adapter Specifications

Information on AC adapter power, voltage, and operating conditions.

Physical Dimensions and Weight

Details on the computer's physical dimensions and weight.

Environmental Operating Conditions

Operating conditions for temperature, humidity, and altitude.

BIOS Setup

BIOS Overview and Function

Explanation of the BIOS and its functions.

Accessing the BIOS Setup

Steps to access the BIOS configuration utility.

BIOS Navigation Key Functions

Explanation of keys used for navigation within BIOS.

Using the One-Time Boot Menu

How to enter and use the one-time boot menu.

Configuring Boot Sequence Order

How to manage the computer's boot device order.

System Setup Options Overview

General description of configurable BIOS settings.

How to Access System Setup

Detailed instructions to enter the System Setup.

General BIOS Screen Options

Description of primary hardware features in BIOS.

System Configuration Settings

Settings for integrated network, ports, SATA, and drives.

USB and PowerShare Settings

Settings for USB ports and PowerShare feature.

Integrated Audio Settings

Options for integrated audio and microphone settings.

Keyboard Backlight Settings

Controls for keyboard backlight brightness and behavior.

Video and Display Settings

Display settings like LCD brightness.

BIOS Security Password Settings

Options for setting system, admin, and HDD passwords.

Secure Boot Configuration

Settings to enable or disable Secure Boot feature.

Intel SGX and Processor Performance Settings

Settings for Intel SGX and processor performance features.

Power Management Settings

Settings for AC behavior, auto-on time, and USB wake.

POST Behavior Settings

Settings controlling system startup behavior and warnings.

Virtualization Support Settings

Settings for Intel Virtualization Technology.

Wireless Device Settings

Controls for wireless devices like WLAN, WWAN.

System Maintenance and Data Wipe

Options for service tag, asset tag, and data wipe.

Updating the System BIOS

Instructions for updating the system BIOS.

Updating BIOS from Windows

How to update BIOS from within the Windows OS.

Updating BIOS via USB Drive

How to update BIOS using a bootable USB drive in Windows.

Updating BIOS via F12 Boot Menu

How to update BIOS using the F12 one-time boot menu.

System and Setup Password Management

Procedures for setting, changing, and deleting system passwords.

Clearing BIOS and System Passwords

How to clear BIOS passwords by contacting support.

Troubleshooting

Handling Swollen Lithium-ion Batteries

Safe handling and disposal of swollen batteries.

Using ePSA Diagnostics Tool

Guide to using the ePSA for hardware diagnostics.

Built-in Self-Test (BIST) Overview

Information on M-BIST for system board diagnostics.

M-BIST Diagnostic Procedure

Steps to initiate the M-BIST diagnostic tool.

LCD Power Rail Test (L-BIST)

Information on L-BIST for LCD power rail diagnostics.

LCD Built-in Self Test (BIST)

How to run LCD BIST for screen issue isolation.

Device Status Lights Explained

Meaning of device status lights and LED error codes.

Battery Charge LED Indicator Guide

Interpretation of battery charge LED blinking patterns.

Battery Status Light Meanings

How battery status lights indicate charge or failure.

Recovering the Operating System

Using Dell SupportAssist OS Recovery for system restoration.

Backup and Recovery Options

Creating backup media for Windows recovery.

WiFi Connectivity Troubleshooting: Power Cycle

Steps to resolve WiFi connectivity issues.

Draining Residual Flea Power (Hard Reset)

Steps to perform a hard reset by draining residual power.

Contacting Dell

Dell Support Contact Information

How to find and contact Dell for support services.