18 Contents
Capturing the State Information . . . . . . . . . . . . 288
SMrepassist Utility
. . . . . . . . . . . . . . . . . . . 289
Unidentified Devices
. . . . . . . . . . . . . . . . . . 290
Recovering From an Unidentified Storage Array . . . 290
Starting or Restarting the Host Context
Agent Software
. . . . . . . . . . . . . . . . . . . . . 293
20 Troubleshooting: Your Array . . . . . . . . . 295
Safety First—For You and Your Array . . . . . . . . . 295
Troubleshooting Storage Array Startup Failure
. . . . 295
Troubleshooting Loss of Communication . . . . . . . 295
Troubleshooting an SFP Transceiver
. . . . . . . . . 295
Troubleshooting External Connections
. . . . . . . . 298
Troubleshooting Power Supply/Cooling Fan
Module
. . . . . . . . . . . . . . . . . . . . . . . . . 298
Troubleshooting Array Cooling Problems
. . . . . . . 299
Troubleshooting Expansion Enclosure
Management Modules
. . . . . . . . . . . . . . . . . 300
Troubleshooting RAID Controller Modules . . . . . . 301
Troubleshooting Hard Drives
. . . . . . . . . . . . . 302
Troubleshooting Array and Expansion
Enclosure Connections
. . . . . . . . . . . . . . . . 303
Troubleshooting a Wet Storage Array
. . . . . . . . . 304
Troubleshooting a Damaged Array
. . . . . . . . . . 305
book.book Page 18 Friday, September 23, 2011 2:46 PM