Dell Precision 5510 User Manual

When you notice screen abnormalities like flickering, distortion, clarity issues, fuzzy or blurry image, horizontal or vertical lines,
color fade etc., it is always a good practice to isolate the LCD (screen) by running the Built-In Self Test (BIST).
How to invoke LCD BIST Test
1. Power off the Dell laptop.
2. Disconnect any peripherals that are connected to the laptop. Connect only the AC adapter (charger) to the laptop.
3. Ensure that the LCD (screen) is clean (no dust particles on the surface of the screen).
4. Press and hold D key and Power on the laptop to enter LCD built-in self test (BIST) mode. Continue to hold the D key, until
the system boots up.
5. The screen will display solid colors and change colors on the entire screen to white, black, red, green, and blue twice.
6. Then it will display the colors white, black and red.
7. Carefully inspect the screen for abnormalities (any lines, fuzzy color or distortion on the screen).
8. At the end of the last solid color (red), the system will shut down.
NOTE: Dell SupportAssist Pre-boot diagnostics upon launch, initiates an LCD BIST first, expecting a user intervention
confirm functionality of the LCD.
Recovering the operating system
When your computer is unable to boot to the operating system even after repeated attempts, it automatically starts Dell
SupportAssist OS Recovery.
Dell SupportAssist OS Recovery is a standalone tool that is preinstalled in all Dell computers installed with Windows operating
system. It consists of tools to diagnose and troubleshoot issues that may occur before your computer boots to the operating
system. It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its
factory state.
You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their
primary operating system due to software or hardware failures.
For more information about the Dell SupportAssist OS Recovery, see Dell SupportAssist OS Recovery User's Guide at
www.dell.com/serviceabilitytools. Click SupportAssist and then, click SupportAssist OS Recovery.
Backup media and recovery options
It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell proposes
multiple options for recovering Windows operating system on your Dell PC. For more information. see Dell Windows Backup
Media and Recovery Options.
WiFi power cycle
If your computer is unable to access the internet due to WiFi connectivity issues a WiFi power cycle procedure may be
performed. The following procedure provides the instructions on how to conduct a WiFi power cycle:
NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device.
1. Turn off your computer.
2. Turn off the modem.
3. Turn off the wireless router.
4. Wait for 30 seconds.
5. Turn on the wireless router.
6. Turn on the modem.
7. Turn on your computer.
Troubleshooting
41

Dell Precision 5510 Specifications

General

Form factor	Clamshell
Product type	Ultrabook
Product color	Black, Silver
Market positioning	Business
Bus type	DMI3
Stepping	R0
Tjunction	100 °C
FSB Parity	No
Processor cache	8 MB
Processor cores	4
System bus rate	8 GT/s
Processor series	Intel Xeon E3-1500M v5
Processor socket	BGA 1440
Processor threads	8
Processor codename	Skylake
Processor frequency	2.8 GHz
Processor cache type	Smart Cache
Configurable TDP-down	35 W
Processor lithography	14 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	3.0
Processor boost frequency	3.7 GHz
Processor operating modes	64-bit
ECC supported by processor	Yes
PCI Express configurations	1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)	45 W
Maximum number of PCI Express lanes	16
Motherboard chipset	Intel CM236
Processor code	SR2FN
Processor ARK ID	89608
Processor package size	42 x 28 mm
CPU configuration (max)	1
Supported instruction sets	SSE4.1, SSE4.2, AVX 2.0
Intel Smart Response Technology version	1.00
On-board graphics card ID	0x191D
Discrete graphics card model	NVIDIA® Quadro® M1000M
On-board graphics card model	Intel® HD Graphics P530
Discrete graphics card memory	2 GB
Discrete graphics memory type	GDDR5
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	1.7 GB
On-board graphics card OpenGL version	4.4
On-board graphics card base frequency	350 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	1050 MHz
HDD size	2.5 \
HDD speed	7200 RPM
HDD capacity	500 GB
SSD capacity	256 GB
HDD interface	SATA
Storage media	HDD+SSD
Total storage capacity	756 GB
Compatible memory cards	SD, SDHC, SDXC
Memory slots	2x SO-DIMM
Internal memory	16 GB
Memory clock speed	2133 MHz
Memory form factor	SO-DIMM
Internal memory type	DDR4-SDRAM
Maximum internal memory	32 GB
Memory layout (slots x size)	2 x 8 GB
Intel segment tagging	Professional
Panel type	IGZO
Display surface	-
Display diagonal	15.6 \
Touch technology	Multi-touch
Touchscreen type	Capacitive
Display brightness	400 cd/m²
Native aspect ratio	16:9
Wi-Fi standards	802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version	4.0
Front camera resolution	1280 x 720 pixels
Front camera resolution (numeric)	0.92 MP
Audio system	MaxxAudio Pro
Speakers manufacturer	Waves
Number of built-in speakers	2
Cable lock slot type	Kensington
AC adapter power	130 W
AC adapter frequency	50 - 60 Hz
AC adapter input voltage	100 - 240 V
AC adapter output current	6.67 A
AC adapter output voltage	19.5 V
Battery voltage	11.4 V
Battery capacity	56 Wh
Battery life (max)	- h
Number of battery cells	3
Operating shock	110 G
Operating altitude	-15.2 - 3048 m
Non-operating shock	160 G
Operating vibration	0.66 G
Non-operating altitude	-15.2 - 10668 m
Non-operating vibration	1.3 G
Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	10 - 95 %
Operating relative humidity (H-H)	10 - 90 %
Sustainability certificates	ENERGY STAR
HDMI version	1.4
Charging port type	DC-in jack
USB 2.0 ports quantity	0
Operating system installed	Windows 7 Professional
Pointing device	Touchpad

Weight and Dimensions

Depth	235.43 mm
Width	357.23 mm
Height	11.48 mm
Weight	1780 g