Dell S3423DWC User Manual

58 │ Troubleshooting
Troubleshooting
WARNING: Before you begin any of the procedures in this section,
follow the Safety instructions.
Self-test
Your monitor provides a self-test feature that allows you to check if your monitor is
functioning properly. If your monitor and computer are properly connected but the
monitor screen remains dark, run the monitor self-test by performing the following
steps:
1.
Turn off both your computer and the monitor.
2.
Disconnect all video cables from the monitor. This way, the computer does not
have to be involved.
3.
Turn on the monitor.
If the monitor is working correctly, it detects that there is no signal, and one of the
following messages appears. While in self-test mode, the power LED remains white.
Dell P2418HZ
Dell 34 Monitor
No HDMI 1 Cable
The display will go into Standby Mode in 4 minutes.
www.dell.com/S3423DWC
?
S3423DWC
(or)
Dell P2418HZ
Dell 34 Monitor
No USB-C Cable
The display will go into Standby Mode in 4 minutes.
www.dell.com/S3423DWC
?
S3423DWC
NOTE: This box also appears during normal system operation, if the
video cable is disconnected or damaged.

Dell S3423DWC Specifications

General

Panel type	VA
Color gamut	99 %
Pixel pitch	0.2318 x 0.2318 mm
Pixel density	109 ppi
Backlight type	LED
Display diagonal	34 \
Anti-glare screen	Yes
Display technology	LCD
Native aspect ratio	21:9
Response time (fast)	5 ms
Supported video modes	480i, 480p, 576i, 576p, 720p, 1080i, 1080p
Viewable size diagonal	864.2 mm
Viewable size, vertical	333.7 mm
Display number of colors	16.7 million colors
Display diagonal (metric)	86.42 cm
Viewable size, horizontal	797.2 mm
Digital vertical frequency	48 - 100 Hz
Digital horizontal frequency	30 - 160 kHz
Display brightness (typical)	350 cd/m²
High Dynamic Range (HDR) supported	No
AMD FreeSync type	FreeSync
RMS rated power	10 W
Number of speakers	2
USB upstream port type	USB Type-B, USB Type-C
USB Power Delivery up to	65 W
USB Type-C downstream ports quantity	0
Number of USB Type-B upstream ports quantity	1
Tilt angle range	-5 - 21 °
Panel mounting interface	100 x 100 mm
AC input voltage	100 - 240 V
Power supply type	Internal
AC input frequency	50 - 60 Hz
Energy efficiency scale	A to G
Power consumption (max)	160 W
Power consumption (off)	0.3 W
Power consumption (standby)	0.4 W
Power consumption (typical)	31 W
Package depth	942.34 mm
Package width	223.52 mm
Package height	449.58 mm
Package weight	15210 g
Doesn't contain	PVC/BFR
Sustainability certificates	RoHS
Feet color	Silver
Product color	Black
Heavy metals free	Hg (mercury)
Market positioning	Business
Cables included	AC, USB Type-A, USB Type-C to USB Type-C
Operating altitude	0 - 5000 m
Non-operating altitude	5000 - 12192 m
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	10 - 80 %
Harmonized System (HS) code	85285210

Weight and Dimensions

Bezel width (top)	8.64 mm
Bezel width (side)	8.65 mm
Depth (with stand)	217.05 mm
Width (with stand)	808.16 mm
Height (with stand)	489.36 mm
Weight (with stand)	9740 g
Bezel width (bottom)	22.14 mm
Depth (without stand)	64.03 mm
Height (without stand)	364.5 mm
Weight (without stand)	6650 g