Dell S3423DWC User Manual

Troubleshooting │ 61
Common problems
The following table contains general information about common monitor problems
you might encounter and the possible solutions:
Common
Symptoms
Possible Solutions
No video or vower
LED off
•
Ensure that the video cable connecting the monitor and
the computer is properly connected and secure.
•
Verify that the power outlet is functioning properly using
any other electrical equipment.
•
Ensure that the power button is pressed.
•
Ensure that the correct input source is selected using
the Input Source menu.
No video or power
LED on
•
Increase brightness and contrast controls using the OSD.
•
Perform monitor self-test feature check.
•
Check for bent or broken pins in the video cable
connector.
•
Run the built-in diagnostics.
•
Ensure that the correct input source is selected using
the Input Source menu.
Poor focus
•
Eliminate video extension cables.
•
Reset the monitor to factory settings (Factory Reset).
•
Change the video resolution to the correct aspect ratio.
Shaky or jittery Video
•
Reset the monitor to factory settings (Factory Reset).
•
Check environmental factors.
•
Relocate the monitor, and test in another room.
Missing pixels
•
Cycle power On-Off.
•
Pixel that is permanently Off is a natural defect that can
occur in LCD technology.
•
For more information on Dell Monitor Quality and Pixel
Policy, see Dell Support site at:
www.dell.com/support/monitors.

Dell S3423DWC Specifications

General

Panel type	VA
Color gamut	99 %
Pixel pitch	0.2318 x 0.2318 mm
Pixel density	109 ppi
Backlight type	LED
Display diagonal	34 \
Anti-glare screen	Yes
Display technology	LCD
Native aspect ratio	21:9
Response time (fast)	5 ms
Supported video modes	480i, 480p, 576i, 576p, 720p, 1080i, 1080p
Viewable size diagonal	864.2 mm
Viewable size, vertical	333.7 mm
Display number of colors	16.7 million colors
Display diagonal (metric)	86.42 cm
Viewable size, horizontal	797.2 mm
Digital vertical frequency	48 - 100 Hz
Digital horizontal frequency	30 - 160 kHz
Display brightness (typical)	350 cd/m²
High Dynamic Range (HDR) supported	No
AMD FreeSync type	FreeSync
RMS rated power	10 W
Number of speakers	2
USB upstream port type	USB Type-B, USB Type-C
USB Power Delivery up to	65 W
USB Type-C downstream ports quantity	0
Number of USB Type-B upstream ports quantity	1
Tilt angle range	-5 - 21 °
Panel mounting interface	100 x 100 mm
AC input voltage	100 - 240 V
Power supply type	Internal
AC input frequency	50 - 60 Hz
Energy efficiency scale	A to G
Power consumption (max)	160 W
Power consumption (off)	0.3 W
Power consumption (standby)	0.4 W
Power consumption (typical)	31 W
Package depth	942.34 mm
Package width	223.52 mm
Package height	449.58 mm
Package weight	15210 g
Doesn't contain	PVC/BFR
Sustainability certificates	RoHS
Feet color	Silver
Product color	Black
Heavy metals free	Hg (mercury)
Market positioning	Business
Cables included	AC, USB Type-A, USB Type-C to USB Type-C
Operating altitude	0 - 5000 m
Non-operating altitude	5000 - 12192 m
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	10 - 80 %
Harmonized System (HS) code	85285210

Weight and Dimensions

Bezel width (top)	8.64 mm
Bezel width (side)	8.65 mm
Depth (with stand)	217.05 mm
Width (with stand)	808.16 mm
Height (with stand)	489.36 mm
Weight (with stand)	9740 g
Bezel width (bottom)	22.14 mm
Depth (without stand)	64.03 mm
Height (without stand)	364.5 mm
Weight (without stand)	6650 g