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Denon AVR-X500 - Service Manual

Denon AVR-X500
101 pages
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START::|qzT7t3cIXfGvpSN6RPbAWw==|CqN5zsKr96YP4BreAbdr2NqZwvosEWSgtpmHebiaRr4=|RtRIz5LbaS+BXuKmvA5tJg==|::END
D&M Holdings Inc.
SERVICE MANUAL
e
e
Ver. 1
S0573-0V01DM/DG1302
Some illustrations using in this service manual are slightly different from the actual set.
Please use this service manual with referring to the operating instructions without fail.
• For purposes of improvement, specications and design are subject to change without notice.
MODEL JP E3 E2 E1 EA E1C E1K E3B
AVR-E200
P P
AVR-X500
P P P
AV SURROUND RECEIVER

Table of Contents

Other manuals for Denon AVR-X500

Questions and Answers

  • J
    Jessica BurnettSep 8, 2025
    What to do if no audio output when “Pass Through” is set on Denon AVR-X500 Receiver?
    • J
      Jasmine CarterSep 8, 2025
      If you're experiencing no audio output with “Pass Through” enabled on your Denon Receiver: * Check your TV settings. Refer to your TV's manual for details. * Set the speaker output to the TV speakers. * Turn HDMI control to “Off”.
  • C
    Catherine MaynardAug 23, 2025
    Why Denon AVR-X500 Receiver cannot be operated with the remote control unit?
    • E
      elizabethturnerAug 23, 2025
      If your Denon Receiver isn't responding to the remote control: * Replace the batteries with new ones. * Ensure you're within 7 meters and 30° of the unit. * Remove any obstructions between the remote and the receiver. * Verify the batteries are inserted correctly (+/-). * Move the unit away from strong light sources (sunlight, fluorescent lights).
  • C
    christina30Aug 25, 2025
    What does it mean when the power indicator is blinking red on my Denon AVR-X500 Receiver?
    • L
      leon37Aug 25, 2025
      If the power indicator on your Denon Receiver is blinking red: * The unit's internal temperature may be too high. Turn off the power and allow it to cool down before turning it back on. * Ensure the unit has adequate ventilation. * Use speakers with the specified impedance. * Check the speaker cables for shorts (touching wires). Twist the core wire firmly and reconnect to the speaker terminal.
  • A
    angela32Aug 26, 2025
    Why no sound is produced from surround speakers on Denon AVR-X500 Receiver?
    • A
      Andrew WebbAug 26, 2025
      If you're not getting sound from your surround speakers on your Denon Receiver, make sure they are connected to the SURROUND terminals.
  • S
    Steven StanleyAug 27, 2025
    Why no sound from subwoofer on Denon AVR-X500?
    • S
      Steve HarrisAug 27, 2025
      If you're not getting any sound from your subwoofer with your Denon Receiver: * Check the subwoofer connections. * Ensure the subwoofer is powered on. * Set “Speaker Config.” – “Subwoofer” to “Yes” in the menu. * If “Front” and “Center” are set to “Large” and “SW Mode” is set to “LFE”, no sound may be output depending on the input signal or surround mode.
  • R
    reedselenaSep 22, 2025
    Why RESTORER cannot be selected on Denon Receiver?
    • P
      Pam LucasSep 22, 2025
      If you can't select RESTORER on your Denon Receiver: * Ensure that an analog signal or PCM signal (fs=44.1/48 kHz) is being input. RESTORER cannot be used for multi-channel signals like Dolby Digital or DTS surround.
  • S
    Sandra MerrittSep 16, 2025
    How to enable Dolby TrueHD, DTS-HD, Dolby Digital Plus audio on Denon Receiver?
    • D
      Dana PeckSep 16, 2025
      If you're not getting Dolby TrueHD, DTS-HD, or Dolby Digital Plus audio on your Denon Receiver, ensure you are using HDMI connections.
  • J
    John McguireSep 18, 2025
    Why Dolby PLg mode or DTS NEO:6 mode cannot be selected on Denon Receiver?
    • C
      cynthiaparkerSep 18, 2025
      If you can't select Dolby PLg or DTS NEO:6 mode on your Denon Receiver: * Make sure “Speaker Config.” – “Center” or “Surround” is set to something other than “None”. This mode can't be selected with a 2.0/2.1ch speaker system. * Dolby PLg or DTS NEO:6 cannot be selected when headphones are in use.
  • S
    Stephanie PadillaSep 7, 2025
    How to fix no picture on Denon Receiver?
    • L
      Laura MooreSep 7, 2025
      If no picture appears when using your Denon Receiver: * Check the TV connection. * Make sure the TV input is set correctly.
  • C
    Christian SantiagoSep 4, 2025
    How to troubleshoot no audio output on Denon AVR-X500 Receiver?
    • H
      heatherkelleySep 4, 2025
      If there's no audio coming from your Denon Receiver, try the following: * Check all device connections. * Verify speaker connections and configurations. * Ensure the audio device is powered on. * Adjust the master volume. * Deactivate mute mode. * Select the appropriate input source and mode. * Disconnect any headphones, as this will disable speaker output.

Summary

Manual Navigation and Features

Manual Navigation and Search

Explains how to navigate and search within the service manual using Adobe Reader features.

Diagram Magnification Tools

Details various Adobe Reader tools for magnifying diagrams, including zoom, pan, and loupe.

Printing Manual Content

Guides on configuring print settings for specific manual sections.

Annotating the Manual

Instructions on using the 'Sign' function to add personal annotations to the manual.

Safety Precautions

Leakage Current Check Procedure

Details the process for checking leakage current before returning the set to the customer.

General Servicing Cautions

Provides essential cautions regarding electric shock, disassembly, part usage, and wiring.

Post-Servicing Safety Checks

Outlines critical safety checks to perform after completing service or repairs.

Schematic and Parts List Notes

Schematic Diagram Notes

Explains critical part warnings and notation for resistance/capacitance values.

Parts List Notes

Provides guidance on part availability, ordering, and identification marks.

Technical Specifications and Dimensions

Technical Specifications

Details audio, tuner, video, and general specifications of the AV receiver.

Unit Dimensions

Displays the physical dimensions and weight of the AV receiver.

Servicing Cautions and Procedures

Initializing the AV Receiver

Explains the procedure for initializing the AV receiver, typically after component replacement.

Service Jig Information

Provides details and part numbers for a service jig used for firmware updates.

Disassembly Procedures

Top Cabinet and Front Panel Removal

Covers removal of the top cabinet and front panel assembly.

Digital PCB and Radiator Assy Removal

Details disassembly of the digital PCB and radiator assemblies.

Standby, Regulator PCBs, and Trans Power Removal

Covers removal of standby PCB, regulator PCB, and trans power unit.

Special Modes and Button Functions

Entering Special Modes

Explains how to activate special modes by pressing specific buttons on the unit.

Version Display Mode

Describes how to display firmware versions of µcom, DSP, and OSD.

Initialization Mode

Details the procedure for initializing the unit's backup data, clearing settings.

Protection History Display Mode

Describes how to access a mode to view the unit's protection history and error codes.

Microprocessor and Firmware Update

Microprocessor;Flash ROM Replacement

Details checks required when replacing the microprocessor or flash ROM, noting software writing needs.

Firmware Upgrade Preparations

Lists necessary items and PC/receiver connections for performing a firmware upgrade.

Installing the Firmware Update Tool

Running the Setup Program

Guides on clicking the setup folder and running the flash loader demonstration executable file.

Firmware Update Process

Connecting Hardware and Initializing Software

Details connecting the AV receiver to the WRITING KIT and initiating the flash loader software.

Updating DSP1 Firmware

Guides on configuring the WRITING KIT and loading the DSP1 firmware file.

Updating DSP2 Firmware

Guides on configuring the WRITING KIT and loading the DSP2 firmware file.

Updating OSD Firmware

Guides on configuring the WRITING KIT and loading the OSD firmware file.

Updating MAIN Firmware

Guides on configuring the WRITING KIT and loading the MAIN firmware file.

Unit Initialization and Version Confirmation

Explains unit initialization, notices, and confirming the firmware version after the update.

Adjustments and Calibration

Adjusting Idling Current

Procedure for adjusting idling current in the audio section using a DC voltmeter.

Adjustment Preparation and Procedure

Outlines preparations and steps for adjusting VR510 and other variable resistors for correct voltage levels.

Surround Modes and Parameters

Surround Modes and Parameters Table

Explains symbols and lists adjustable surround parameters for different modes.

Adjustable Surround Parameters

Lists surround parameters that can be adjusted per channel and per surround mode.

Input Signals and Surround Mode Correlation

Input Signals and Surround Mode Correlation

Shows default and selectable surround modes based on input signal type and format.

Troubleshooting Guides

Power Issues Troubleshooting

Diagnoses and resolves issues where the unit does not power on or has blown fuses.

Analog Video Troubleshooting

Guides through diagnosing analog video output problems by checking voltages and inputs.

HDMI;DVI No Picture;Sound Troubleshooting

Provides a flowchart to resolve issues with no picture or sound from HDMI/DVI connections.

HDMI Compatibility and Output Diagnosis

Addresses HDMI recognition, signal issues, and output circuitry diagnosis.

Audio Output Troubleshooting

Guides on checking analog and digital audio outputs, including block diagrams.

Power Amplifier Troubleshooting

Provides a flowchart to troubleshoot no sound output, focusing on power transistors and related components.

Technical Diagrams and Signal Flow

Digital Block Waveforms and Test Points

Shows example waveforms and identifies test points in the digital block.

Analog Audio;Video and Power Block Diagrams

Illustrates signal flow for analog/video and power supply distribution.

Signal Level Diagrams

Illustrates signal levels for front, center, surround, and subwoofer channels.

Wiring Diagram

Internal Component Connections

Shows the interconnection of major PCBs and components via various cables and connectors.

Exploded Views and Parts Lists

Exploded View Diagram

Provides an exploded view illustrating the physical assembly of the unit's components.

Critical Parts Identification

Highlights critical parts that require specific replacement parts as recommended by the manufacturer.

Parts List for Exploded View

Provides notes on parts marked 'nsp', '*' and clarifies that listed parts are for maintenance only.

Component Parts Lists by PCB

Lists semiconductors, resistors, capacitors, and other parts for Front, Main, Digital, and Power PCBs.

Exploded Parts List Details

Lists component assemblies, screws, and wires with reference numbers.

Packing and Accessories Parts List

Lists packaging materials and included accessories like cords and manuals.

Denon AVR-X500 Specifications

General IconGeneral
Receiver type-
Frequency range10 - 100000 Hz
Pre-out channels1 SW
Speaker selectorNo
Input sensitivity200 mV
Pre-out connectivityYes
Audio output channels5.1 channels
Signal-to-Noise Ratio (SNR)98 dB
Total Harmonic Distortion (THD)0.08 %
Power output per channel (1KHz@6 Ohm)140 W
Power output per channel (20-20KHz@8 Ohm)75 W
HDMI in4
Audio (L/R) in3
Composite video in2
Ethernet LAN (RJ-45) ports0
Number of HDMI outputs1
Connectivity technologyWired
Speakers connectivity typeClamp terminals
Multichannel pre out connectivityRCA
FM band range87.5 - 108 MHz
Supported radio bandsAM, FM
Product colorBlack
Audio decodersDolby Digital EX, Dolby Pro Logic IIx, Dolby TrueHD, DTS 96/24, DTS-ES, DTS-HD Master Audio
Apple docking compatibilityNot supported
Number of products included1 pc(s)
AC input voltage230 V
AC input frequency50 Hz
Power consumption (standby)0.3 W
Power consumption (typical)330 W
Cables includedAC
Weight and Dimensions IconWeight and Dimensions
Depth319 mm
Width434 mm
Height151 mm
Weight7900 g

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