Error
Code
DPMS Update Error Display Details of Error code Coping strategies
12
M a i n * * * m i n
U p d a t i n g f a i l 1 2
AbnormaldatainUpdatePacket
receivedfromCX870/CY920
(PacketNoError).
Turnonthepoweragain.Updatewill
startautomatically.
13
M a i n * * * m i n
E r a s e f a i l 1 3
BlockErasefailedbeforerewriting
Main.
Turnonthepoweragain.Updatewill
startautomatically.
14
M a i n * * * m i n
U p d a t i n g f a i l 1 4
BlockWritefailedwhilerewriting
Main.
Turnonthepoweragain.Updatewill
startautomatically.
15
M a i n * * * m i n
U p d a t e C h e c k N G 1 5
ErrorinVerifyafterrewritingMain
(CheckSumError).
Turnonthepoweragain.Updatewill
startautomatically.
16
M a i n * * * m i n
U p d a t i n g f a i l 1 6
Setupfailureofthetransfer
methodofXModem.
Checkthenetworkconnection.Update
inanenvironmentwherethereisa
smallnetworkload.
20
C o n n e c t i o n f a i l
2 0
SBLModeafterIPAddressacqui-
sitionfailure(AutoIP).
Checkthenetworkconnection.Update
inanenvironmentwherethereisa
smallnetworkload.
21
C o n n e c t i o n f a i l
2 1
SBLModeafterIPAddressacqui-
sitionfailure(TimeOut).
Checkthenetworkconnection.Update
inanenvironmentwherethereisa
smallnetworkload.
22
L o g i n f a i l e d
2 2
LoginincorrectnoticationSBL
ModeafterDPMSconnection.
Initializetheunitandtryupdating
again.
Updateinanenvironmentwherethere
isasmallnetworkload.
23
S e r v e r i s b u s y
2 3
ServercongestionnoticationSBL
ModeafterDPMSconnection.
Updateinanenvironmentwherethere
isasmallnetworkload.
24
C o n n e c t i o n f a i l
2 4
Connectionfailurenotication
SBLModeafterDPMSconnection.
Checkthenetworkconnection.Update
inanenvironmentwherethereisa
smallnetworkload.
25
C o n n e c t i o n f a i l
2 5
FailedtotransittoSBLMode.
Initializetheunitandtryupdating
again.
26
D o w n l o a d f a i l
2 6
ErrorinFirmwareDownload(Time
Out).
Checkthenetworkconnection.Update
inanenvironmentwherethereisa
smallnetworkload.
27
C o n n e c t i o n f a i l
2 7
FailedtowritetoEEPROMafter
SBLMode.
Initializetheunitandtryupdating
again.
36
M a i n * * * m i n
L o g i n f a i l e d 3 6
LoginincorrectnoticationDPMS
connection.
Updateinanenvironmentwherethere
isasmallnetworkload.
37
M a i n * * * m i n
S e r v e r i s b u s y 3 7
Servercongestionnoticationby
DPMSconnection.
Updateinanenvironmentwherethere
isasmallnetworkload.
38
M a i n * * * m i n
C o n n e c t i o n F a i l 3 8
Connectionfailurenotication
DPMSconnection.
Checkthenetworkconnection.Update
inanenvironmentwherethereisa
smallnetworkload.
92