8
Several Parties
Toggl ing
GR2G…
You can toggle (i.e. switch back and
forth) between two calls.
On ISDN telephones you toggle be-
tween two connections by means of
the corresponding function key or a
menu.
If you want to talk to both parties at
the same time, you can set up a
three-party conference (see Starting
a Three-Party Conference on page 9).
Disconnecting a Call
GR1G…
When you have several calls, you can
disconnect one (e.g. a consultation
call) without hanging up the hand-
set.
On ISDN telephones you disconnect
calls by means of the corresponding
function key or a menu.
Transferring a Call and
Notifying the Destination
Party
GR (external access code,
e.g.
0) Z (destination no.)
G… h
You can transfer an incoming call to
another internal or external number.
After notifying the other party of the
transfer, hang up the handset.
If the party to whom you want to
transfer the call is unavailable or
busy, disconnect this call by pressing
the
R key. You will again hear a di-
alling tone and can set up a new
consultation, or press the
R key
once more to speak to the party on
hold again.
Transferring a Call
without Notifying the
Destination Party
GR (external access code,
e.g.
0) Z (destination no.) h
You can transfer an incoming call to
another internal or external destina-
tion. When you hear the ringing sig-
nal, hang up the handset.
If the call you wish to transfer is not
accepted within a certain length of
time, you will receive an automatic
recall. You are reconnected with the
original caller after lifting the hand-
set. The length of time for the auto-
matic recall is set by your system ad-
ministrator in the Configurator for
all OpenCom 100 users.
If the party to whom you want to
transfer the call is busy, disconnect
this call by pressing the
R key. You
will again hear a dialling tone and
can set up a new consultation call,
or press the
R key once more to
speak to the party on hold again.
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