DeVilbiss iGo - Page 13

13Transportable Oxygen Concentrators. Equipment Guide.
Symptom
Possible cause Solution
Unit set for
PulseDose mode:
No Breath Detected
light flashing
and audible alert
sounding.
OR
Unit changed to
Continuous Flow
automatically.
1. Cannula is not adjusted
properly.
1. Check all cannula connections
to make sure they are tight
and adjust the cannula to fit
comfortably. Ensure tubing is
not kinked.
2. Obstructed cannula or
oxygen tubing.
2. Detach cannula. If proper flow
is restored, clean or replace if
necessary. Disconnect the oxygen
tubing at the oxygen outlet. If
proper flow is restored, check
oxygen tubing for obstructions or
kinks. Replace if necessary.
3. Tubing/cannula too
long.
3. Replace with shorter
tubing/cannula.
4. Humidifier attached. 4. Remove humidifier. (PulseDose
does not operate with humidifier).
5. Low flow cannula
being used.
5. Replace with standard cannula.
If the above solutions do not work,
contact BOC on 0800 136 603.
Oxygen level out of
specification.
Intake silencer/filter is
blocked.
Contact BOC on 0800 136 603.
Yellow Low Oxygen
light illuminating.
OR
Red Service Required
illuminating and
audible alert
sounding. External
Power and/or
Battery Power lights
illuminating. Unit is
operating.
1. Air filter is blocked. 1. Check the air filter. If the filter
is dirty, wash it following the
cleaning instructions.
2. Exhaust is blocked. 2. Check the exhaust area; make sure
there is nothing restricting
the unit exhaust.
3. Intake silencer/filter
is blocked.
3. Contact BOC on 0800 136 603.
If the above solutions do not work,
contact BOC on 0800 136 603.