DeVilbiss iGo - Page 14

Transportable Oxygen Concentrators. Equipment Guide.14
Symptom
Possible cause Solution
Red Service Required
light illuminating.
External Power and/
or Battery Power
lights illuminating.
Audible alert
sounding. Unit not
operating.
1. Air filter is blocked. 1. Check the air filter. If the filter
is dirty, wash it following the
cleaning instructions.
2. Exhaust is blocked. 2. Check the exhaust area; make
sure there is nothing restricting
the unit exhaust.
3. Unit is overheated. 3a. Allow unit to cool and try again.
3b. Move unit to cooler location.
4. Intake silencer/filter
is blocked.
4. Contact BOC on 0800 136 603.
If the above solutions do not work,
contact BOC on 0800 136 603.
Power Fail alert
activated: External
Power light flashing
and audible alert
sounding.
1. Battery completely
discharged.
1. Recharge battery.
2. Lost external power
without battery
installed.
2. Install battery or plug into
external power.
Red Service Required
light flashing.
Flow Indicator light
flashing. Audible
alert sounding. Unit
operating.
Blocked or defective
cannula or oxygen
tubing.
a. Detach cannula. If proper flow is
restored, clean cannula or replace
if necessary.
b. Disconnect the oxygen tubing at
the oxygen outlet. If proper
flow is restored, check oxygen
tubing for obstructions or kinks.
Replace if necessary.
Unit not operating
when used with
charged battery.
Power Fail alert
activated: External
Power light flashing
and audible alert
sounding.
Battery is overheating. Allow battery to cool.