DeVilbiss iGo - Page 15

15Transportable Oxygen Concentrators. Equipment Guide.
Symptom
Possible cause Solution
DC Adapter attached.
Unit operating
from battery or not
operating. External
Power light is not
illuminated.
1. Poor connection to
DC power source.
1. Ensure the DC accessory power
port outlet is clean and a good
connection can be made. Insert
the DC Adapter into the vehicle’s
DC accessory power port outlet.
2. Vehicle power source
(vehicle accessory
connector) dropped
too low for the DC
Adapter.
2. If the vehicle power source
drops too low for the DC Adapter,
the iGo™ will revert to battery
operation (if present) or will cease
operation until power is restored.
3. Fuse in vehicle is
blown.
3. Check the fuse and replace if
necessary.
Audible alert sounds
intermittently
when operating
from DC Adapter.
1. Vehicle not running. 1. Start vehicle.
2. Poor connection to
DC power source.
2. Ensure the DC accessory power
port outlet is clean and a good
connection can be made. Insert
the DC Adapter into the vehicle’s
DC accessory power port outlet.
3. Vehicle electrical
system overloaded or
defective.
3. Have a qualified mechanic
check electrical system while
iGo™ is attached.
Lowest Battery
Status light is Yellow.
Unit beeps once.
Battery needs to be
charged.
a. Plug unit into AC power or
replace discharged battery with
charged battery.
b. Plug unit into DC accessory power
port outlet to operate unit.
NOTE – Battery will not recharge
on DC power.
Battery Status lights
never indicate fully
charged.
1. Battery needs to be
reconditioned.
1. Fully discharge battery then
recharge.
2. Defective battery. 2. If the above solutions do not work,
contact BOC on 0800 136 603.
Yellow Battery Status
light flashing.
Unit is equipped with
built-in battery test and
the battery pack is being
checked.
If light flashes longer than
10 minutes, battery is defective.
Contact BOC for a replacement.
Any other issues.
Contact BOC on 0800 136 603.