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P17
A1/818
Failure Light Blinking / Not Reporting to Cloud
First make sure the gateway is powered on and communicating. If it is, try bringing the failing wireless sensor
near the gateway and pressing the power button once to reboot. If it transmits after a few seconds then you can
us signal strength mode to nd the ideal placement for it.
All Three Lights Turn On and Then Off Without Pressing Anything
This pattern may indicate potential hardware damage, please contact our support team at 1-866-806-2653 or
click here.
No Lights Turn On
The battery may have discharged. Try replacing them with two new AA batteries.
LED Indicator Lights
LED 1 Blink 2 Blinks 3 Blinks Fast Blinking
Status
Last transmission to the
gateway successful
Last transmission to the
gateway successful, but
low signal
N/A Attempting to transmit to
the gateway
Information
No external sensor Low Battery N/A N/A
Failure
Not registered on Insights No signal Failed to communicate
with wireless radio module
N/A
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