Dimplex CDFI500-PRO - Page 17

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3.6
Flame e󰀨ect will not start,
no error blinks
Improper operation
Mist will begin emitting out of the unit after 45
seconds of operation
Flame is being produced, but is not ris-
ing beyong the top cover.
Carefully lift the top cover while the unit is oper-
ating. If mist is produced but is not rising, refer to
section 3.5.
The transducer is not operating correctly
- put the unit in test mode to test the
transducer
If the transducer is running, ensure that the
emitter is clean and free of calcium deposits or
scaling
If the transducer is not running, replace the
transducer with the provided additional trans-
ducer
SECTION PROBLEM CAUSE SOLUTION
4.0 Water Supply
4.1
Sump is not lling- rell
bottle
Bottle is tilting away from ll cap
Ensure unit is level. Place under the botle to
slope it slightly toward the ll cap so that the
water can easily ow to the water reservoir
4.2
Sump is overlling - rell
bottle
Bottlle or bottle cap is leaking
Inspect the bottle and cap for damage and
replace if necessary.
4.3
Water is appearing be-
neath unit
Connections are leaking
Ensure that all water connections are tight and
fully inserted
Incoming water pressure is too high Reduce water pressure to below 58 psi (8 bar)
4.4
Unit is underlling or not
lling (hard plumbed to
water source)
Unit is not level
Ensure that unit is level to allow an accurate
reading of water level
Valve not open
Ensure that the ball valve of the unit is open,
and that water is getting to the unit
Missing oats Inspect sump to ensure oats are installed
Defective level sensor assembly Replace level sensor assembly
The solenoids are not operating cor-
rectly - put unit in test mode to test the
operation of the solenoids
If the solenoids are not working, replace the
solenoid
4.5
Unit is not relling and
is not giving error blinks
when water is too high or
too low
Defective level sensor assembly Replace level sensor assembly
4.6 Sump is overllling.
Plumbing cap is leaking when orange
cap is removed, indicating a defective
solenoid
Can try ushing the solenoid by connecting
water line in the opposite direction
Replace solenoid
For additional troubleshooting relating to the CDFI-BX Pro-Box, refer to its service manual.
* After the unit has shut down due to an error, a full reset of the unit will be required by turning the unit O with
the On/O switch for 60 seconds then turning back On.