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access to all serviceable parts of the product.
• For products (other than surrounds (mantels) and trims)
for the period commencing at 12:01 a.m. on the day after
the rst anniversary of the rst purchase and ending at
midnight on the second anniversary of the date of rst
purchase, this limited warranty entitles the purchaser to
replacement parts only without charge. If Glen Dimplex
Americas is unable to replace such part, or if replacement
is not commercially practicable or cannot be timely made,
Glen Dimplex Americas may, in lieu of replacement,
choose to refund the purchase price for such part. The
purchaser shall not be entitled to on-site or in-home
warranty services. The purchaser shall be responsible
for all expenses incurred for the removal of the part and
installation of the replacement part including, without
limitation, all shipping costs and transportation costs to
and from the authorized dealer’s or service agent’s place
of business and all labour costs. Such costs shall not be
the responsibility of Glen Dimplex Americas.
• For surrounds (mantels) and trims for the period ending
at midnight on the rst anniversary of the date of rst
purchase, Glen Dimplex Americas will in its sole discretion
either repair or replace such defective surrounds (mantels)
and trims or part thereof without charge. If Glen Dimplex
Americas is unable to repair or replace such product
or part, or if repair or replacement is not commercially
practicable or cannot be timely made, Glen Dimplex
Americas may, in lieu of repair or replacement, choose
to refund the purchase price for such product or part.
The purchaser shall not be entitled to on-site or in-house
services. The purchaser is responsible for all expenses
incurred for repair or replacement of such product or
part including, without limitation, all shipping costs and
transportation costs to and from the authorized dealer’s or
service agent’s business and all labour costs. Such costs
shall not be the responsibility of Glen Dimplex Americas.
• On-site or in-home services not provided under this
warranty may be performed at the purchaser’s specic
request and expense at Glen Dimplex Americas then-
current rates for such services.
What Glen Dimplex Americas and its dealers and
service agents are also not responsible for:
IN NO EVENT WILL GLEN DIMPLEX AMERICAS, OR ITS
DIRECTORS, OFFICERS, OR AGENTS, BE LIABLE TO
THE PURCHASER OR ANY THIRD PARTY. WHETHER
IN CONTRACT, IN TORT, OR ON ANY OTHER BASIS,
FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY,
CONSEQUENTIAL, OR INCIDENTAL LOSS, COST, OR
DAMAGE ARISING OUT OF OR IN CONNECTION WITH
THE SALE, MAINTENANCE, USE, OR INABILITY TO USE
THE PRODUCT, EVEN IF GLEN DIMPLEX AMERICAS OR
ITS DIRECTORS, OFFICERS, OR AGENTS HAVE BEEN
ADVISED OF THE POSSIBILITY OF SUCH LOSSES,
COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS, OR
DAMAGES ARE FORESEEABLE. IN NO EVENT WILL GLEN
DIMPLEX AMERICAS, OR ITS OFFICERS, DIRECTORS, OR
AGENTS BE LIABLE FOR ANY DIRECT LOSSES, COSTS,
OR DAMAGES THAT EXCEED THE PURCHASE PRICE OF
THE PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION
MAY NOT APPLY TO THE PURCHASER.
How State and Provincial law apply
This limited warranty gives you specic legal rights, and
you may also have other rights which vary from jurisdiction
to jurisdiction. The provisions of the United Nations
Convention on Contracts for the Sale of Goods shall
not apply to this limited warranty or the sale of products
covered by this limited warranty.
Warranty
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