Why Dimplex Indoor Fireplace remote control is not working?
If your Dimplex Indoor Fireplace does not turn on with the remote control, the batteries might be dead or installed incorrectly. Replace the remote control battery and make sure the battery is installed with the + side facing up.
What to do if my Dimplex XLF50 doesn't turn on with the manual touch controls?
If your Dimplex Indoor Fireplace does not turn on with the manual touch controls, it might be due to no incoming power. Ensure the unit is wired correctly, check the main disconnect panel, and make sure the wall switch is on, if applicable.
Why does my Dimplex Indoor Fireplace trip the circuit breaker?
If the circuit breaker trips or a fuse blows when you turn on your Dimplex Indoor Fireplace, it could be due to a short in the unit's wiring. In this case, you should trace the wiring in the unit. Alternatively, the issue might be that additional appliances are exceeding the current rating of the circuit breaker or fuse. To resolve this, try plugging the unit into another outlet or installing it on a dedicated 15 amp circuit.
How to fix Dimplex XLF50 heater not working?
If the heater on your Dimplex Indoor Fireplace isn't turning on, but the flame effect is still working, it could be due to several reasons. First, ensure the heater is not deactivated (the display shows '--' when the heat is pressed) and that the set temperature is above the room temperature. Also, check for loose wiring in the unit by tracing the wires. If these steps don't resolve the issue, the main control board or the heater assembly might be defective, requiring replacement.
Why do lights dim when my Dimplex Indoor Fireplace is on?
If the lights dim in the room when your Dimplex Indoor Fireplace is on, it's likely that the unit is drawing close to the circuit's current rating. To fix this, try moving the unit to another outlet or installing it on a dedicated 15 amp circuit.
What to do if Dimplex XLF50 Indoor Fireplace heater fan runs continuously?
If the heater fan in your Dimplex Indoor Fireplace runs continuously, there are a few potential causes. It could be due to loose wiring within the unit, which requires tracing the wiring. Alternatively, a defective main control board or heater assembly might be the cause, necessitating replacement of the respective part.
Why is flame not visible on my Dimplex XLF50?
If the flame is not visible in your Dimplex Indoor Fireplace, start by checking for loose wiring connections. If the wiring is secure, the issue might be with the flame LED light assembly, which would need to be replaced. For XLF74 & XLF100 models, a defective relay board (LED power distributor) could also be the cause, requiring replacement of the LED power distributor. Other potential causes include a defective power supply or a defective main control board, both of which would need to be replaced.
What causes a frozen flame on a Dimplex XLF50 Indoor Fireplace?
If the flame in your Dimplex Indoor Fireplace is frozen, it could be due to loose wiring, which requires checking the wiring connections. Alternatively, the flicker motor or the main control board might be defective, requiring replacement.
Why is my Dimplex XLF50 flame shuddering?
If the flame shudders in your Dimplex Indoor Fireplace, it is likely due to a defective flicker motor, which will need to be replaced.
What to do if Dimplex XLF50 Indoor Fireplace media bed lighting comes on by itself?
If the media bed lighting on your Dimplex Indoor Fireplace comes on by itself, it is likely due to a defective main control board, which will need to be replaced.
General| Type | Electric Fireplace |
|---|---|
| Width | 50 inches |
| Voltage | 120 V |
| Wattage | 1500 W |
| Remote Control | Yes |
| Thermostat | Yes |
| Installation | Wall-mounted |
| Dimensions | 50 x 20 x 6 inches |
Register your product online for future reference and find support contacts.
Read all instructions before use and follow safety guidelines to prevent injury.
Find electrical information, register your unit, and contact customer service.
Select a suitable location and follow basic installation precautions.
Unit allows partial recess, flush mounted, or sub-surface mounting.
Clearance recommendations for areas above the fireplace based on temperature.
Prepare wall opening and sill for fireplace installation.
Mount the fireplace securely and ensure it is level within the framing.
Route power wire and ensure proper connections for safety.
How to permanently disable the fireplace heater using the control board.
Connect the fireplace directly to the power supply for 120V systems.
Wiring the fireplace through a standard wall switch for 120V systems.
Instructions for installing the plug kit for 120V power connection.
Direct wiring instructions for 240V electrical systems.
Specific electrical safety requirements for bathroom installations.
Final step to cover mounting screws for a clean finish.
Steps for installing the glass panels and media tray components.
Detailed electrical diagram for the XLF50 model.
Detailed electrical diagram for the XLF60 model.
Detailed electrical diagram for the XLF74 and XLF100 models.
How the fireplace operates automatically to maintain room temperature.
Using the remote control and manual controls for operation.
Turning the unit On and Off using the standby button.
Turning the flame effect feature on and off.
Activating and deactivating the heater function.
Decreasing the temperature setting and fan speed.
Increasing the temperature setting and fan speed.
Running the heater in a reduced wattage range for energy saving.
Quickly heating a cold room by running at full wattage.
How to disable the heater function using manual controls.
Selecting different lighting color combinations for the flame and media.
Adjusting the brightness level of the unit's lights.
Setting a timer to automatically shut off the fireplace.
Locking or unlocking manual controls to prevent accidental changes.
Steps for replacing the battery in the remote control.
Instructions for cleaning glass and exterior fireplace surfaces.
When to call an authorized service representative for repairs.
Details of what the limited warranty covers for specific models.
List of products and regions not covered by the limited warranty.
How to notify Dimplex of a warranty concern and required information.
How limited warranty service is performed by authorized agents.
Exclusions and limitations on Dimplex's liability for damages.
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