MCWN
47
Troubleshooting cases
USER_MAN_ENG_MCWN
TROUBLESHOOTING CASES
TARE
The scale does
not tare
• The weight is unstable (unStAb)
• The gross weight is negative (loW)
• The weight is insufficient
• The weight exceeds the maximum capacity
• The tare function has been disabled
• With manual tare, the value exceeds the maximum capacity
WEIGHING
The scale does
not switch on
• Check the correct insertion of the battery holder.
• Replace the battery and try again. If the instrument continues to malfunc-
tion, contact the dealer.
The scale switches
o suddenly
• Automatic switch-off enabled
• Low battery
• Power supply line failure
The scale is
not reactive
• One of the available energy saving modes has been enabled
• An unsuitable weighing filter has been selected
The scale screen
switches o and
displays a dot
• Stand-by mode is enabled: press a key to re-enable weighing.
• Energy saving mode is enabled: contact the dealer for further details.
The scale displays
a permanent “Zero”
message
• The scale is unable to automatically reset the weight because it exceeds
the maximum resettable weight at switch-on.
• Release the hook and try again. If the scale continues to have the same
problem even when the hook is unloaded, contact the dealer.
The weight is
unstable
• Check whether the weighing filter is enabled.
• If the system is subjected to vibrations from machinery or moving vehi-
cles, move the scale onto another surface and try again.
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