TPW
81
Troubleshooting cases
USER_MAN_ENG_TPW_v4
TROUBLESHOOTING CASES
PRINT
The scale does not
print
• Another printout is already in progress (busy)
• Make sure there is a roll in the printer
• The printer does not switch on
• The weight is unstable (unStAb)
• The net or gross weight is negative or insucient for printing (low)
• Underload or overload (______ or ------) (un.oVEr)
• The scale was not unloaded after the last printing (no.0.unS)
• You are trying to print a non-approved weight
TOTALISATION
The scale does not
accumulate
• Make sure there is a roll in the printer
• The printer does not switch on
• The weight is unstable (unStAb)
• The net or gross weight is negative (loW)
• Underload or overload (______ or ------) (un.oVEr)
• The scale was not unloaded after the last printing (no.0.unS)
• The weight is too low for the weighing operation (low)
- less than 10 divisions for the accumulator modes
- less than “Min” for the approved products (shown on the measur-
ing plate)
The scale has lost the
total
• Switching off the scale causes the accumulated totals to be lost
TARE
The scale does
not tare
• The weight is unstable (unStAb)
• The gross weight is negative (loW)
• The weight is insufficient
• The weight exceeds the maximum capacity
• The tare function has been deactivated
• In the event of manual tare, the value exceeds the maximum capacity
WEIGHING
The scale does
not switch on
• Make sure the power cable is connected properly
• Connect the battery charger and try again. If the instrument continues to
malfunction, contact the dealer.
The scale switches
o suddenly
• Automatic switching off active
• Low battery
• Battery failure
• Power supply line failure
The scale is
not reactive
• One of the available energy saving modes has been activated
• An unsuitable weighing filter has been selected
The scale display
switches o and
displays a dot
• Stand-by mode is active: press a key to reactivate weighing.
• Energy saving mode is active: contact the dealer for further details.
The scale displays
a permanent “Zero”
message
• The scale is unable to automatically reset the weight because it exceeds
the maximum resettable weight at switch-on.
• Unload the scale and try again. If the scale continues to have the same
problem even when there is nothing on it, contact the dealer.