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DISCOVER ELEMENT - Troubleshooting Guide

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31
NOTICE
Storing or leaving the battery module at 0% SOC will result in irreversible damage
and void the warranty.
If the battery module is stored in a cold environment, it may become frozen and may
not accept a charge. Be aware of your battery’s supported Charge Temperature range
(refer to Section 3.3, Environmental Specifications) and recharge before it approaches 0%
SOC.
Allowing the battery module to self-discharge below an open-circuit voltage of 3.0
VPC will cause irreversible damage and void the warranty.
13. BATTERY MODULE FIRMWARE AND DATA LOGS
Always ensure the battery module is using the latest firmware. The LYNK
Communication Gateway device and LYNK ACCESS Software for 64-bit Windows
10 are required to update the battery module firmware and to download data logs
from the battery module. LYNK Communication Gateway devices are available from
Discover Battery dealers and distributors. Get the latest LYNK ACCESS Software
and battery module operating firmware from the Discover Battery website at
discoverbattery.com.
14. TROUBLESHOOTING
Accurate troubleshooting and warranty claims require data logs from each battery
module. LYNK ACCESS Software for 64-bit Windows 10 is required to download
data logs from each battery module in the system through a USB connection to the
LYNK Communication Gateway device that is networked to all battery modules in
the system. System owners are encouraged to install the LYNK Communication
Gateway and LYNK ACCESS software on a laptop to monitor and troubleshoot their
system.
15. RELATED INFORMATION
For warranty information, refer to 885-0043 Discover ELEMENT ESS Battery Module
Warranty Policy, available from the Discover Battery website at
discoverbattery.com.
16. GLOSSARY OF TERMS, ABBREVIATIONS, AND ACRONYMS
VPC
Volts Per Cell
LFP
LiFePO
4
Lithium Iron Phosphate
BMS
Battery Management System
SOC
State of Charge
DOD
Depth of Discharge