Dockmate SINGLE - User Manual

Questions and Answers

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omullinsAug 16, 2025
Why does my Dockmate SINGLE Remote Control show Code 3-1?
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  Angela CookAug 16, 2025
  If the Dockmate remote control displays Code 3 – 1, indicated by the remote “link” LED flashing 3 times followed by 1 time, and the receiver status LED also flashing 3 times followed by 1 time, it indicates that the power supply to the receiver is too low. Check the boat’s battery voltage and connection, ensuring it provides a minimum of 11.0V, which is required for Dockmate to function correctly.
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destiny50Aug 19, 2025
What does Code 1-2 mean on my Dockmate SINGLE Remote Control?
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  James StevensAug 19, 2025
  If the Dockmate remote control displays Code 1 – 2, indicated by the remote “link” LED flashing once followed by two times, or the receiver status LED flashing once followed by two times, it signifies that there is no command to the engine(s). Verify that the engine system is operational and that all control head levers are in neutral. Depending on your boat and Dockmate configuration, you might need to manually take command on the fixed station where Dockmate is connected first.
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christianschmittAug 21, 2025
What does Code 1-1 mean on my Dockmate Remote Control?
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  Tara RodriguezAug 22, 2025
  If the Dockmate remote control displays Code 1 – 1, indicated by the remote “link” LED flashing once followed by once, or the receiver status LED flashing once followed by once, it means the thruster(s) are not receiving a command. Check if the thruster system is powered on and functioning correctly. Try controlling the thrusters from the thruster control panel on the dashboard to confirm they are operational.
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hayley23Aug 25, 2025
What does Code 2-2 on Dockmate Remote Control mean?
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  Henry HallAug 26, 2025
  If the Dockmate remote control displays Code 2 – 2, indicated by the remote “link” LED flashing twice followed by twice, and the receiver status LED flashing twice followed by twice, it means that there is no communication with the engine/motor system. To resolve this, check if the engine system is on and operational.
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Christina AlexanderAug 28, 2025
What does Code 2-1 mean on my Dockmate SINGLE Remote Control?
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  Sarah RomeroAug 28, 2025
  If the Dockmate remote control displays Code 2 – 1, indicated by the remote “link” LED flashing twice followed by once, and the receiver status LED flashing twice followed by once, it indicates a lack of communication with the thruster system. Check if the thruster system is on and operational. You can also test the thrusters from the thruster control panel on the dashboard to ensure they are working.
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Alan GarciaAug 31, 2025
What does Code 2-4 on Dockmate Remote Control mean?
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  williamrowlandAug 31, 2025
  If the Dockmate remote control displays Code 2 – 4, indicated by the remote “link” LED flashing twice followed by four times, and the receiver status LED flashing twice followed by four times, it indicates that there is no communication with the Engine Interface. First, check if the ignition is on. Then, turn your Dockmate Receiver off and on again. If the error continues, it is recommended to contact Your Dockmate dealer.
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Robert WeberSep 3, 2025
What does Code 2-3 mean on my Dockmate SINGLE Remote Control?
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  Jessica WellsSep 3, 2025
  If the Dockmate remote control displays Code 2 – 3, indicated by the remote “link” LED flashing twice followed by three times, and the receiver status LED flashing twice followed by three times, it indicates a lack of communication with the Thruster Interface. Try turning your Dockmate Receiver off and on again. If the error persists after this, contact Your Dockmate dealer for further assistance.
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Corey AndersonSep 5, 2025
What to do if the “stat” LED on my Dockmate Remote Control is red?
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  Kayla MahoneySep 6, 2025
  If the “stat” LED on your Dockmate remote is illuminated red, it typically indicates that the battery is low. To resolve this, charge the battery.
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Aaron Bender MDSep 9, 2025
What does Code 3-3 mean on my Dockmate Remote Control?
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  courtney65Sep 9, 2025
  If the Dockmate remote control displays Code 3 – 3, indicated by the remote “link” LED flashing 3 times followed by 3 times, and the receiver status LED flashing 3 times followed by 3 times, it means that Dockmate settings are not configured correctly. To resolve this, call Your Dockmate technician to setup all necessary settings.
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Tammy MaddoxSep 12, 2025
What does Code 3-2 mean on my Dockmate SINGLE Remote Control?
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  bryanbellSep 12, 2025
  If the Dockmate remote control displays Code 3 – 2, indicated by the remote “link” LED flashing 3 times followed by 2 times, and the receiver status LED flashing 3 times followed by 2 times, it indicates an internal error where the internal settings memory has been corrupted. To resolve this, call your Dockmate technician to setup all necessary settings.