Dreame H12 S User Manual

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Troubleshooting
Error Icon Possible Cause Solution
Insucient water in clean
water tank
Fill the clean water tank.
Used water tank full Empty the used water tank.
Brush roller stuck
Clean the brush roller with the provided
cleaning brush.
Blocked tube
Check whether the lter is clogged.
Refer to the maintenance manual
[Cleaning the Tube] section.
Troubleshooting Code Possible Cause Solution
E1/EE/EF Motor error Please contact customer service.
E2/E3/E7/E8/E9 Battery error Please contact customer service.
E4/E5
Incompatible
power adapter
Please use the original power
adapter. If the problem persists,
contact customer service.
E6
Battery
overheating
Wait until the battery's temperature
returns normal.
If the vacuum is not working properly, the screen display will show an error message.
Please refer to the troubleshooting table to nd your solution.
FAQ
Error Possible Cause Solution
The battery
status indicator
does not light up
while charging.
The vacuum is not placed onto
the charging base properly.
Make sure the vacuum is
placed onto the charging
base properly.
No water comes
out of the
vacuum.
The clean water tank is not
installed in place, or the water
in the clean water tank is
insucient.
Re-install or ll the clean
water tank.
The vent leaks
water.
Lift the appliance o the
ground, tilt it or recline the
appliance backwards more
than 140° .
Pull the appliance slowly
back and forth.
The lter is not completely dry
after being cleaned.
Dry the lter completely
before use.
Self-cleaning
fails.
The brush roller may be
jammed by large particles.
Open the brush roller cover
to check and clean the brush
roller.
The vacuum is not being
charged.
Make sure the vacuum
is being charged before
enabling the self-cleaning
function.
The self-cleaning cannot be
enabled if the battery level is
lower than 15%.
The self-cleaning function
can be enabled onlywhen
the vacuum is being charged
and the battery level is more
than 15%.
Theused water tankis not
installed in place, or theused
water tankis full.
Re-install or empty theused
water tank.
The clean water tank is not
installed in place, or the water
in the clean water tank is
insucient.
Re-install or ll the clean
water tank.
Specications
Wet and Dry Vacuum Floor Washer
Model HHR14B Charging Time Approx. 5 hours
Rated Voltage 21.6 V Rated Power 200 W
Rated Capacity 3650 mAh
Used Water Tank
Capacity
500 mL
Nominal Capacity 4000 mAh
Clean Water Tank
Capacity
900 mL
Power Adapter
Model YLS0251A-A260090
Average Active
Eciency
87.28%
Input
100-240 V 50/60 Hz
0.8 A Max
Eciency at Low
Load (10%)
79.74%
Output 26 V 0.9 A
No-Load Power
Consumption
0.08 W

Dreame H12 S Specifications

General

Brand	Dreame
Model	H12 S
Category	Vacuum Cleaner
Language	English