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FAQ
Error Possible Cause Solution
The vacuum
does not work.
Thehandle is not installed in
place.
Re-install the handle.
The vacuum is out of battery or
its battery level is low.
Fully charge its battery
before use.
The vacuum is in the upright
position.
Recline the vacuum
backwards.
The brush roller is entangled
by hairs and unable to rotate.
Clean the brush roller.
The used watertankis full. Empty the used water tank.
The suction
power of the
vacuum is weak.
The lter is clogged. Clean thelter.
The brush roller, lter, or used
water tank is not installed in
place.
Reinstall the brush roller,
lter, or used water tank
before use.
The brush roller is entangled
by hairs.
Refer to the maintenance
guide [Cleaning the Brush
Roller] section.
There are some foreign objects
in the tube or the tube is
blocked.
Clean the tube.
The motor
is making a
strange noise.
Too much dirty water in the
used water tank.
Empty the used water tank.
The suction inlet is blocked.
Clear any blockage in the
suction inlet.
The battery
status indicator
does not light up
while charging.
The power adapter is not
plugged into the electrical
outlet.
Make sure the power
adapter is plugged in.
The power adapter is not
connected to the charging
base.
Make sure they are
connected.
Remove the used water tank, wipe it with a damp cloth to clean out the tube before use.
Cleaning the Tube
Care & Maintenance
Cleaning the Filter
1. Remove the lter from the top of the
used water tank.
2. If the lter is dirty, rinse it with clean
water and dry it completely before use.
* Replace it every 3 to 6 months.