Dual DCA73W - Warranty

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DCA73W
Limited One Year (Or Two Year*) Warranty
This warranty gives you specific legal rights. You
may also have other rights which vary from state
to state.
Dual Electronics Corp. warrants this product to
the original purchaser to be free from defects in
material and workmanship for a period of one
year from the date of the original purchase.
Dual Electronics Corp. agrees, at our option,
during the warranty period, to repair any defect in
material or workmanship or to furnish an equal
new, renewed or comparable product (whichever
is deemed necessary) in exchange without
charges, subject to verification of the defect or
malfunction and proof of the date of purchase.
Subsequent replacement products are warranted
for the balance of the original warranty period.
Who is covered? This warranty is extended to the
original retail purchaser for products purchased
from an authorized DUAL dealer and used in the
U.S.A.
What is covered? This warranty covers all
defects in material and workmanship in this
product. The following are not covered: software,
installation/removal costs, damage resulting
from accident, misuse, abuse, neglect, product
modification, improper installation, incorrect line
voltage, unauthorized repair or failure to follow
instructions supplied with the product, or
damage occurring during return shipment of the
product. Specific license conditions and copyright
notices for the software can be found via www.
dualav.com.
Warranty Coverage
Limited 1-year warranty when purchased from an
authorized Dual dealer.
or
*Limited 2-year warranty when purchased from
and professionally installed by an authorized Dual
dealer.(Proof of purchase and Installation
required)
What to do?
1. Before you call for service, check the
troubleshooting guide in your owner’s manual.
A slight adjustment of any custom controls
may save you a service call.
2. If you require service during the warranty
period, you must carefully pack the product
(preferably in the original package) and ship it
by prepaid transportation with a copy of the
original receipt from the retailer to an
authorized service center.
3. Please describe your problem in writing and
include your name, a return UPS shipping
address (P.O. Box not acceptable), and a
daytime phone number with your shipment.
4. For more information and for the location of
the nearest authorized service center please
contact us by one of the following methods:
• Call us toll-free at 1-866-382-5476
• E-mail us at cs@dualav.com
Exclusion of Certain Damages: This warranty
is exclusive and in lieu of any and all other
warranties, expressed or implied, including
without limitation the implied warranties of
merchantability and fitness for a particular
purpose and any obligation, liability, right,
claim or remedy in contract or tort, whether
or not arising from the company’s negligence,