3. If necessary, depending on location of jam occurs, open the corresponding cover or covers. If jam
persists, refer to “Error Message and Trouble Shooting Guide”.
4. After clearing the jams, press to clear all errors.
ERROR MESSAGE AND TROUBLE SHOOTING GUIDE
Any error occur the beeper keep beeping to remind the operator, the error message is displayed in low
box on 2
nd
line of the LCD display.
Error Message Displayed
Trouble Shooting
Out of paper Feed tray empty
miss feed 1. Adjust the feed tray tension
2. Side guide too tight. Adjust side guide.
3. Fan the paper and re load the paper into hopper
jam sensor 2 1. Remove the paper jam by pulling toward stacking tray.
2. Adjust the feed hopper tension, if double feed
happens
jam sensor 3 1. Use JOG key to clear the jam
2. Adjust feed hopper tension, if double feed happens
check top cover Put the top cover in position
check rear cover Put the rear cover in position
check waste bin Put the waste bin in position
waste bin full 1. Remove and empty the waste bin
2. Reset the error
Finish card not clean and neat Call for service
Error message cannot reset Check covers, waste bins and paper jam
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