DynalinkXDL-WRX36 | FAQ & Troubleshooting
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The WebGUI provides more network option for advanced users, such as port forwarding, DMZ, VPN, USB and
more WiFi configuration. The Dynalink APP provide enough functions for normal users. User can choose to use
either or both methods to manage your Dynalink WiFi.
Can I use Dynalink APP to configure Router when Internet connection is down?
Sure, starting from Dynalink APP release Android v2.0.9/IOS v2.0.8. We have added local login capability.
Therefore, you can use Dynalink APP to configure your router even when there is no Internet access. However,
you have to have a Dynalink account. Because we will use your Dynalink account information for authorization.
Can I use one Dynalink Account to manage two Dynalink WiFi products?
Yes. Starting from APP release Android v2.0.9/IOS v2.0.8, you can use one single Dynalink account to manage
multiple Dynalink WiFi devices.
What is DL-WME38 on the Dynalink APP model selection?
DL-WME38 is Dynalink’s new product. It is a tri-band mesh product with WiFi 6E. Dynalink will use one single APP
to configure both the Router and Mesh products.
When setting up the Router for the first time, why the APP keep showing the router
has no Internet connection and cannot move on?
If you choose to create a Dynalink account first, this will require the Internet connection. However, if you are using
a modem that requires PPPOE or static IP to be setup, and you are already connect to the Dynalink Router, and
then you will not be able to access the Internet at this time. You can disconnect your phone's WiFi first, and
use LTE to register first, or you can go back to the APP first page and choose the option to log in later.
This new process will guide you to set up your Dynalink Router to enable the Internet access, then you can register
Dynalink account smoothly afterwards.
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