DynalinkXDL-WRX36 | FAQ & Troubleshooting
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Why does the Google assistant fail?
The Google announced that its IoT Core went sunset on August 2023. To keep your IoT service and to enhance
your cloud service experience, we strongly suggest you upgrade your device firmware to the version of
v1.10.01.245 or later (for Dynalink WiFi 6 AX3600 router), as well as the version of v1.10.01.284 or later (for
Dynalink AXE10200 Tri-Band Mesh WiFi 6E System). The function will be as the same as what you used to once
your CPE upgraded to the new versions.
Why can I not register Dynalink account or bind a device through the Dynalink
APP?
The customer needs to upgrade both the firmware and APP listed below to register or to bind device through the
Dynalink APP.
For Dynalink WiFi 6 AX3600 Router: v1.10.01.245 or later
For Dynalink AXE10200 Tri-Band Mesh WiFi 6E System: v1.10.01.284 or later
APP: v2.0.16 or later
V. Performance
Get the best WiFi signal
The router location can affect your wireless coverage. For the best WiFi performance, your router needs an open
space, away from walls and obstructions, and away from heavy-duty appliances or electronics.
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