DynalinkXDL-WRX36 | FAQ & Troubleshooting
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address is configured properly.
Navigate to Network > WAN > Internet and confirm if the Internet connection type selected is as suggested
by your ISP. If this setting is changed, save the configuration and try to use your device to access the Internet
again.
Navigate to Network > WAN >Internet and check the MTU value. From firmware version 1.10.01.201, we
add the Automatic MTU feature and set it as default. Therefore, if the modem can provide correct MTU via
DHCP, then Dynalink WiFi will get update automatically.
However, we found some older DOCSIS3.0 cable modem might give very small value for MTU and cause
Internet connection issue. When you select YES on Automatic MTU, the MTU is the value you got from
modem (or default value 1500 if modem does not support MTU option). The right MTU value should be
somewhere between 1300~1500.
If the value is much smaller or larger, it will cause Internet connection unstable issue. Please disable Automatic
MTU and set MTU to 1500 for Cable/DSL/Fiber users. For users with T-Mobile or Verizon 5GNR Home
Internet, please disable Automatic MTU and set MTU manually, we already the right MTU value in previous
chapter.
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