Eagle 2000 Series - Troubleshooting Guide

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5.1 Troubleshooting Guide
Error Code
Possible Cause
Solution
Machine will not function

Machine not plugged in.
 Outlet where Machine is plugged
into has no power or bad outlet.
 Power cord has been damaged.
 Machine internal circuit breaker
tripped.

Plug machine into 110VAC
outlet.
 Check to see if outlet has power.
 Call service for new cord.
 If machine breaker is tripped call
tech support.
Machine has power and
will not function
"Machine Pause"

Input signal 05 is lit on PLC.
 E-stop is pushed on main panel.
 Carriage base safety switch pushed.
 Film Feed Door is not closed
properly.
 Drive display should display "rdy"
for them to be ready.

Check all E-stop and debris
under carriage.
 Adjustment may be needed to
carriage safety switch reference
4.2 carriage maintenance .
 Close door with a firm push Do
Not slam or force.
 If drive don't display "rdy" call
tech support.
Machine will not stop at
home

Input signal 03 is not lit on PLC.
 Bad connection between mass and
turn table.
 Bad Limit Switch/ Adjustment.

This Input will only illuminate
when the Limit Switch is on the
cam location.
 Tighten or replace connector
ensure that their no pinched
wires.
 Replace Limit Switch or adjust so
that rides on cam properly.
Machine will not start job
after reset

Input 04 is not lit .
 Photoelectric Eye is not reading
package.

Photoelectric Eye is not sending
a signal to PLC.
 Ensure that the both green and
amber are illuminated with load
in place.
 Call tech support
Screen displays Chinese
lettering

DB9 connector has come
unplugged or is loose.
 DB9 connector is bad.

Tighten connector on PLC and
Screen / Be sure to check power
connections as well.
 Replace DB9 Connector / call
tech support .