Eaton Powerware 5110 - Troubleshooting Common UPS Issues; UPS Fails to Power On; Overload and Runtime Problems; Power Interruption to Connected Devices

User’s manual
350 - 1500 VA
12
1023922
Revision A
Troubleshooting
Symptom
Possible Cause
Action to Take
Powerware 5110 UPS will
not turn on.
UPS is not turned on or
battery is not connected.
Switch on the ON/OFF switch. If the
power is not present, please make
sure your circuit breaker on the
building is not accidentally turned
off.
Circuit Breaker has tripped.
Reduce the amount of equipment
plugged into the “Battery Backup
& Surge Protection” outlets of the
UPS. Next, reset the circuit breaker
by pushing it back in.
Powerware 5110 UPS is
making a continuous sound
and the “Overload” indicator
is light.
The “Battery Backup &
Surge Protection” outlets are
overload.
Reduce the amount of equipment
connected to these outlets.
Powerware 5110 UPS
does not provide expected
runtime.
Due to age the battery does
not hold a full charge.
Charge the battery for at least 8
hours and recheck the battery
runtime
Battery might need to be changed,
look on battery replacement.
Connected equipment’s lose
power while connected to
the Powerware 5110 UPS
The “Battery Backup &
Surge Protection” outlets are
overloaded.
Refer to the Indicator Table
“Powerware 5110 UPS is making a
continuous sound and the Overload
indicator is lit.”
The Powerware 5110 UPS
has depleted the battery.
The Powerware 5110 UPS will turn
off when the battery has been
depleted during the failure of utility
power. Allow UPS to re-charge
before continuing use of the UPS.
Connected equipment is
connected to the wrong
outlet.
Ensure that the equipment you
want to stay powered during a
failure of utility power is plugged
into the “Battery Backup & Surge
Protection” outlets.
The Powerware 5110 UPS
may be faulty.
Please Call your local Powerware
representative for further
troubleshooting.