CA-6 Analyzers Page x
IMPORTANT SERVICE INFORMATION
Use only factory authorized components for repair. Tampering or unauthorized substitution of components may
adversely affect the operation of this product and may void the warranty.
If service or repair is required, please obtain the serial number(s) or sales order number of the product(s) in
question and contact ECDA’s Service Department at:
+1-800-729-1333 (USA/Canada) or +1-714-695-0051
or email support@ecdanalyzers.com
A Return Material Authorization (RMA) number must be obtained from the service department before returning
any material to ECDA. All material returned to ECDA shall be shipped prepaid to the factory.
UNPACKING THE INSTRUMENT
Your ECD Analyzers instrument has been carefully packaged to protect it from damage during shipment
and dry storage. Upon receipt please follow the procedure outlined below.
1. Before unpacking, inspect the condition of the shipping container to verify proper handling by
the carrier. If damage is noted, save the shipping container as proof of mishandling for the
carrier.
2. Check the contents of the shipping container with the items and quantities shown on the
packing list. Immediately report any discrepancies to ECDA.
3. Save the original packing material until you are satisfied with the contents. In the event the
product(s) must be returned to ECDA, the packing material will allow you to properly ship it to
ECDA.
4. Familiarize yourself with the instrument before installation, and follow proper installation and
wiring procedures.
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