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Maintenance and care
Troubleshooting table
Product support and maintenance servicing
Trouble Cause Solution
Red Charger light flashes or does not light up Plug not connected to power
outlet
Plug in the charger
Battery not installed properly Check the battery installation
Obstructed connection Reinstall battery again after re-
moving obstructions from connec-
tion
Fault in the charger Consult your ECHO dealer
Fault in the battery Consult your ECHO dealer
Unit will not turn on Battery not installed properly Check the battery installation
Unit does not run when turned on Battery discharged Charge the battery
Battery outside acceptable
temperature range
Remove the battery and allow to
cool
Running time is too short Battery outside acceptable
temperature range
Remove the battery and allow to
cool
Unit electronics too hot Turn unit off and allow to cool
Battery discharged Charge the battery
Cutting attachment dirty Clean the cutting attachment
Chain tension too hight Readjust chain tension
Chain oil does not come out No oil in the oil tank Fill the chain oil
Clogged chain oil pipe or oil fil-
ter
Clean the chain oil pipe and oil fil-
ter
Fault in the oil passage Consult your ECHO dealer
Unit vibrates excessively Fault in internal parts Consult your ECHO dealer
Checking and maintenance requires specialist knowledge. If you are unable to check and maintain the product or deal with a
fault yourself, consult your dealer. Do not attempt to dismantle the product.
Consult your dealer in the event of a problem that is not covered in the table above, or other such concerns.
For spare parts and consumables, please use only genuine parts and designated products and components. Using parts from
other manufacturers or non-designated components may result in a malfunction.
For product support and maintenance servicing, find the nearest Authorised Service Dealer in our dealer locator map at
https://www.echotools.com/en us/finder
or https://www.echotools.com/en us.
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