EcoKing C200 - Fault Code and Comfort Complaint Solutions

Part 14 - Troubleshooting
Code
Description
Cause / Solution
01
Lock-out no ignition
9, 10, 11, 26, 27, 28, 29, 30, 32, 44, 47, 76,77
02
Lock-out ionization problem - parasitic flame
29, 31, 32
03
Lock-out high limit temperature protection
5, 6, 8, 16, 17, 18, 19, 33, 34, 35, 39, 42, 43, 72, 73
05
Lock-out Primary temperature too high (>95 ºC)
5, 6, 8, 16, 17, 18, 19, 35, 39, 40, 42, 43, 72, 73
06
40min Lock - Insufficient temp. gradient on supply sensor
5, 6, 8, 16, 39, 41, 42, 43, 51, 54
07
Too long in Legionella mode
45
08
Lock-out Flame lost for 6 times
9, 11, 28, 29, 44, 47, 74, 76
09
Lock-out Gas valve fault
46, 47, 77
15
Lock out Gas valve does not close
46, 47, 77
16
Gas pressure too low
47, 74, 76
20
Water pressure too low
17, 48, 61, 75
21
Water pressure too high
40, 49, 50, 61, 75
25
Supply sensor fault
41, 43
26
Flue gas temperature too high
5, 6, 8, 16, 17, 18, 19, 33, 34, 35, 39, 41, 42, 43
27
Flue gas sensor fault
33, 41, 51, 77
28
DHW sensor fault
23, 41, 77
29
Outdoor sensor fault
41, 52, 53
30
Return temperature sensor fault
41, 54
31
Expansion fault
40, 49, 50, 61
32
Supply temperature too high during DHW operation
5, 8, 16, 17, 18, 19, 34, 35, 39, 41, 42, 43
37
Supply voltage too low
55, 56
40
Fan feedback signal fault
41, 57, 58, 59, 60, 77
41
CH pressure sensor deactivated
75
42
CH pressure sensor fault
41, 61, 75
43
DHW flow sensor fault
41, 62, 63
44
Tank sensor fault
41, 64, 65
46
Code key fault
66, 67
50
Fault during calibration (cause of fault is shown in display of boiler as well)
8, 39, 68
53
Flue gas blockage
59, 69, 70, 71
Table 14.1 Fault codes
Comfort complaints
Problem
Solution
The house is not sufficiently heated although the unit
1, 2, 3, 4, 5, 6, 7, 8
burns.
The ignition makes a lot of noise.
9, 10,11
The room thermostat demands heating,
7, 12, 13
but the burner does not go on.
The unit burns continuously, and the house
7, 12, 14, 15
is heated too much.
During CH operation the boiler makes a lot
5, 8, 16, 17, 72, 73
of noise.
The top of the radiators is insufficiently
8
heated
On hot water demand, the water is cold.
18, 19
On hot water demand, the hot water temperature
16, 18, 19, 24, 25, 26
does not reach 60 ºC.
The hot water temperature is too high.
20, 21, 22, 23
During hot water demand, the boiler makes
5, 8, 16, 17, 26
a lot of noise.
Table 14.2 Trouble shooting list
71