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13. Toubleshooting/FAQ
If I remove the battery, will I lose all my saved data?
No, the information is saved in the internal memory and is not lost when the battery is changed.
How do I reset the display (erase all data and start over)?
Press and hold in [function] and [unit/set] simultaneously, Voltage (230 V) flashes when everything
has been erased.
N.B. If you reset the electricity monitor all information on previous consumption is erased.
However, time and date information is saved in the memory.
What is the transmitter’s range?
The range is up to 40 metres in a normal home. The 433 MHz frequency is very suitable for this
purpose. With good conditions the signals are able to span up to three floors.
The display shows – – – . What does it mean?
Move the display unit closer to the transmitter and press [link]. If the problem persists, contact
our Customer Services.
Why does the backlight come on sometimes, but not all the time?
The backlight is timer-controlled in order to save the battery. It is only activated from 18.00
to 06.00.
The transmitter and the display unit (receiver) don’t seem to have contact with each other.
What do I do?
Move the display unit closer to the transmitter and press [link]. If this does not help, try changing
the batteries in the transmitter.
How much electricity can the electricity monitor measure?
It can measure up to 999 kWh in a week.
How thick can the cables be that the sensors clamp onto?
The sensors can be used on cables up to 12 mm in diameter.