TROUBLESHOOTING
TROUBLESHOOTING
SYMBOLS
VoltsV
~
Alternating current
/min
Revolutions or
reciprocation per minute
LitresI
p/hr Per hour
Pressure ratingbar
PVC Polyvinyl chloride
Regulator compliance mark Read instruction manual
Warning
Hertz
Watts
No load speed
Degrees celsius
Pressure rating (kilopascals)
Insulation class
Ingress protection from water
Hz
W
n0
°C
kPa
F
IPX8
Problem Possible Cause Solution
The pump does not start,
or pump water
Pump is not connected to the power supply
Float switch has not been activated, water level
too low
The impellor is stuck
The thermal overload protection is activated
The motor is damaged
Check that the pump is connected to the mains power supply
Manually raise the position of the oat switch
Turn pump o and inspect and clean obstruction
Wait for the motor to cool and it will automatically start operation
Contact Einhell customer service
The pump does not supply water
when the motor is running
The suction base is obstructed/blocked
Air lock in the hose/tube and/or pump (air
bubbles)
Discharge hose/tube (not included) is kinked or
damaged
Clean the suction base of any foreign matter and debris
Perform several start-ups in order to remove all the air or lift and tilt the pump slightly while the
pump is running
Un-kink the discharge hose/tube. Or replace hose/tube
Disconnect the mains power and check the discharge outlet and lter for any foreign matter
The pump ow rate is reduced
The suction base is partially obstructed/blocked
The hose/tube is obstructed
Air leak in the suction line or joints
Incorrect assembly leads to air and water leakage
in the discharge lines
Clean the suction base of any foreign matter and debris
Remove the obstructions
Check the suction line connections for air leaks and tighten or x where found
Ensure the discharge lines are the correct length and all assembly instructions are adhered to
Hose/tube does not stay on the
connector/adaptor when water is
travelling through
The hose/tube is slightly wider than the
dimension of the connector/adaptor.
An adhesive can be used inside the hose/tube to prevent this or Teon tape can be xed around the
connector/adaptor or a hose clamp can be used
The pump operates intermittently The suction base is obstructed/blocked
Incorrect voltage is being used
The uid contains particles thicker than 1mm
The motor is faulty or damaged
Clean the suction base of any foreign matter and debris
Ensure the pump is connected into 230-240V power supply
Ensure the pump is not being used with particles thicker than 1mm
Contact Einhell customer service