Electra DNC series User Manual (English)

Questions and Answers:

M
Marissa CookAug 20, 2025
What to do if my Electra DNC Heat Pump compressor does not start?
- S
  stephanie91Aug 20, 2025
  If your Electra Heat Pump's compressor isn't starting, check the voltage on the compressor terminals on the outdoor unit using an ammeter. If there's no voltage, replace the main P.C.B. If the voltage is low, repair the power supply. If the voltage is correct, replace the capacitor or compressor. If there is no voltage, repair the electrical wiring between the indoor and outdoor units.
M
Michelle JonesAug 22, 2025
Why is my Electra DNC not cooling or heating, but the indoor and outdoor fans are working?
- N
  Neil FosterAug 22, 2025
  If your Electra Heat Pump isn't cooling or heating, and both indoor and outdoor fans are running, the overload safety device on the compressor may have cut out due to low voltage or high temperature. Try switching off the power and trying again after one hour, but first check for proper voltage. Alternatively, the compressor run capacitor might be faulty, so replace the compressor capacitor. As a last resort, the compressor windings could be shorted, requiring compressor replacement.
C
Christina JacksonAug 25, 2025
What to do if my Electra DNC is not cooling or heating, but only the indoor fan works?
- A
  Amanda ArmstrongAug 25, 2025
  If your Electra Heat Pump is not cooling or heating, and only the indoor fan is working, then replace P.C.B. Also, check if the outdoor fan is blocked and remove any obstructions.
J
joshua95Aug 27, 2025
How to fix an Electra DNC with only the indoor fan working?
- R
  Richard KleinAug 27, 2025
  If only the indoor fan is working on your Electra Heat Pump, it could be due to a faulty run capacitor of the outdoor fan motor or shorted windings of the outdoor fan. Try replacing the capacitor first. If that doesn't solve the issue, replace the motor.
L
Leah BestAug 28, 2025
What to do if my Electra Heat Pump has no air supply at the indoor unit, but the compressor operates?
- S
  Sarah GillAug 28, 2025
  If there's no air supply at the indoor unit of your Electra Heat Pump, but the compressor is running, the indoor fan motor might be blocked or turning slowly. Check the voltage and repair the wiring if necessary. Also, check if the fan wheel is tight enough on the motor shaft and tighten if necessary. If these steps don't resolve the issue, replace the indoor fan motor.
C
Caleb SmithAug 29, 2025
Why is my Electra Heat Pump only supplying limited air at the indoor unit?
- B
  brandy59Aug 29, 2025
  If your Electra Heat Pump is only providing a partial or limited air supply at the indoor unit, it could be due to a lack of refrigerant, often accompanied by a whistling noise and ice formation on the indoor unit coil when in cooling mode. To resolve this, locate the leak and charge the unit.
T
tayloranthonyAug 31, 2025
Why is my Electra DNC Heat Pump only working with the indoor fan and compressor?
- K
  Kaylee ColeSep 1, 2025
  If your Electra Heat Pump is only working with the indoor fan and compressor, it's likely that the outdoor fan is blocked. Remove any obstructions to allow the outdoor fan to function correctly.
S
Sheila JonesSep 2, 2025
How do I stop water from accumulating and overflowing from my Electra DNC indoor unit?
- N
  Nancy GraySep 3, 2025
  If water is accumulating and overflowing from the indoor unit section of your Electra Heat Pump, the drain tube or spout of the drain pan is likely clogged. Disassemble the plastic drain tube from the spout of the indoor unit drain pan to clear the blockage.
T
todd98Sep 4, 2025
Why is water dripping from the outdoor unit base of my Electra Heat Pump?
- A
  Amy EdwardsSep 4, 2025
  If water is dripping from the outdoor unit base of your Electra Heat Pump (in heating mode), the water drain outlet is likely clogged. Open the outdoor unit cover and clean out the water outlet, thoroughly cleaning the base inside.
F
frederickdanielSep 6, 2025
What to do if the outdoor coil of my Electra DNC freezes up in heating mode?
- G
  Gabriel AlexanderSep 6, 2025
  If the outdoor coil of your Electra Heat Pump freezes up in heating mode, resulting in a poor heating effect in the room while the indoor fan operates, several factors could be responsible. It might be a faulty outdoor thermistor, which would require replacement. A faulty control cable could also be the cause, necessitating repair. If the outdoor temperature is too low (below -2°C), shut the unit off, as it cannot function properly under such conditions. Lastly, check if the outdoor unit air outlet is blocked and remove any obstructions.

Electra DNC series Specifications

General

Brand	Electra
Model	DNC series
Category	Heat Pump
Language	English

Summary

FEATURES

MODES OF OPERATION, FUNCTIONS AND FEATURES

Explains the various operating modes, functions, and features of the air conditioner.

Key Features (Room Temp, Filter, Buzzer, etc.)

Details features like room temperature display, filter status, buzzer, unit operation, memory, and lock.

PRODUCT DATA SHEET

DNC 955 Series Product Data

Provides detailed specifications for DNC 955 models, including R22 and R407C variants.

DNC 1155 Series Product Data

Provides detailed specifications for DNC 1155 models, including R22 and R407C variants.

DNC 1255 Series Product Data

Provides detailed specifications for DNC 1255 models, including R407C variants.

RATING CONDITIONS

Rating Conditions and Operating Range

Provides notes on ISO/CD 13253R rating conditions and guaranteed operating range.

OUTLINE DIMENSIONS

Indoor Unit Dimensions

Shows dimensional drawings for DNC indoor units (all types).

Outdoor Unit Dimensions

Shows dimensional drawings for various DNC outdoor units.

PERFORMANCE DATA & PRESSURE CURVES

Capacity Performance Curves

Graphs showing cooling and heating capacity across different temperatures.

Total Input Performance Curves

Graphs illustrating total input power consumption at various temperatures.

Pressure Performance Curves

Graphs showing suction and discharge pressures under different conditions.

REFRIGERATION DIAGRAMS

Heat Pump Model Diagrams

Diagrams illustrating the refrigeration cycle for heat pump models.

Refrigerant Charge Information

Details on additional refrigerant charge for R22 models.

WIRING DIAGRAMS

Indoor Unit Wiring Diagrams

Wiring schematics for the indoor units.

Outdoor Unit Wiring Diagrams

Wiring schematics for the outdoor units.

CONTROL SYSTEM

Electronic Control Package Configuration

Details on package content, model plug settings, and remote control configuration.

Controller Component Details

Information on power controller, gang board, and display board components.

General Functions and Operations

Explains COMP, IFAN, HE operations, protections, and thermistor functions.

Mode Operations (Cooling, Heating, Auto, Dry)

Details the logic and operation for Cooling, Heating, Auto, and Dry modes.

Self Test and System Diagnostics

Procedures for self-testing controller functions and system diagnostics.

TROUBLESHOOTING

Electrical & Control Troubleshooting

Troubleshooting common electrical and control system issues.

System Malfunctions and Corrective Actions

Lists common symptoms, probable causes, and corrective actions for system failures.

EXPLODED VIEWS AND SPARE PARTS LISTS

Indoor Unit Exploded Views and Parts

Visual breakdowns and part numbers for DNC indoor units.

Outdoor Unit Exploded Views and Parts

Visual breakdowns and part numbers for DNC outdoor units.

INSTALLATION MANUAL

Accessories Provided with Air-Conditioner

Lists all accessories included with the air conditioner.

General Installation Guidelines

General information, precautions, and dimensional data for installation.

Indoor Unit Installation Procedures

Step-by-step instructions for installing the indoor unit.

Outdoor Unit Installation Procedures

Steps for correctly installing the outdoor unit on a slab or wall.

Tubing Installation and Preparation

Guidance on installing refrigerant tubing, insulation, and flares.

Operational Preparation and Vacuuming

Procedures for preparing the unit for operation, including vacuuming.

Electrical Wiring and Tube Installation

Instructions for electrical connections and routing of tubes and cables.

Final Checks and Customer Handover

Tests upon completion and customer handover instructions.

Related product manuals

Electra DNC series User Manual

Table of Contents