Electrolux W565H - Page 76

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Troubleshooting
11:10DRUMNOTDRAINED
Thiserrorcodewillonlyoccurindrainorextractionmodules.
Errorisactivatedifthelevelsystemhasnotindicated“emptydrum”withinacertaintime
(approximately3min).
Thistimemayvarydependingonthesizeofthemachine.
MaximumalloweddraintimeisdenedinCong.2parameterMAXDRAINTIME.
LevelforemptydrumisdenedinCong.2parameterLEVELEMPTY.
ThiserrormessagecanbeturnedoffinConguration-Errorcode.
Recommendedactions:
1.Checkdrainfordirt.
2.Blowthroughthelevelhoseandcheckthatitisnotblockedanddoesnotcontainanywater.
3.Checkintheserviceprogramthatthelevelcontrolisworkingcorrectly.
4.Checkfordetergentoverdosing/remainsoffoam.
5.Makesuretheinstallationofthedrainsystemfollowstheinstallationmanualforthemachine.
6.MonitoraprogrambyusingProcessviewerinELSCommonServiceTool.
11:12NOLEVELSENSOR
ThiserrorcodeisactivatediftheCPUdetectsthatthereisnoelectroniclevelsensorconnected.
Itcanalsobecausedbyabrokencabletothesensororabrokensensor.
11:16TIMEOUTHEATING
ThiserrorcodewillbeshowniftotalheatingtimeinaprogramislongerthanaMaximumallowed
heatingtime,typically2h30min.
MaximumallowedheatingtimeisdenedinCong.2parameterHEATINGTIMEOUT.
ComparedtoErrorcode11:8-NOHEATING,thiserrorcodemeasuresthemaximumallowed
heatingtime.
Possiblecauses:
Couldoccurifmachineheatsproperly(min.temperatureincreaseduringheatingisOK),butthere
isadrainleakagecausingrepeatedllings.
11:17DOORLOCK
ThiserrorcodeisshowniftheinputforDOORLOCKEDisactiveatprogramstart,i.e.thedooris
lockedalthoughthecontrolsystemhasnotrequestedlocking.
Recommendedactions:
1.Checkdoorlockfunctionalityinserviceprogram,byactivatingdoorlockandthenbychecking
inputs.
2.CheckDLCUstatusinservicemodeformoreinformationonpossiblecauses.
3.IfDLCUisinerrormode,waitveminutsforautomaticresetormanuallyresettheDLCUin
servicemode.