6 TROUBLESHOOTING
Your printer is very reliable, but occasionally problems may occur. This chapter provides
information on some common problems you may encounter and how to solve them. If you
encounter problems that you can not resolve, contact with your dealer for assistance.
6.1 Printer Not Working
LED does not light, printer is not
working
Connect printer to the power supply
6.2 LED Indicator and Beeper Alarm
Error LED is always on and beeper
alarms
Paper LED and Error LED are always
on and beeper alarms
Error LED blinks and beeper alarms
Thermal print head is
overheated
Turn the printer off and resume
when it cools
Print with specified voltage
Print with specified voltage