4.5.2 Printing of Windows Driver Program .................................................................... 20
5 INTERFACES ................................................................................................................................. 21
5.1 USB ................................................................................................................................... 21
5.2 Cash Drawer Interface ...................................................................................................... 21
5.3 Power Port Connector ...................................................................................................... 22
5.4 Serial Interface ................................................................................................................. 22
5.5 Ethernet Interface ............................................................................................................ 23
6 TROUBLESHOOTING .................................................................................................................... 24
6.1 Printer Not Working ......................................................................................................... 24
6.2 LED Indicator and Beeper Alarm ...................................................................................... 24
6.3 Troubles Occur During Printing ........................................................................................ 25
6.4 Problems Emerge During the Paper Cutting .................................................................... 25
6.5 Troubleshooting for Cutter Jam ....................................................................................... 26
7 PRINTER CLEANING AND MAINTENANCE ................................................................................... 28
7.1 Cleaning Head .................................................................................................................. 28
7.2 Cleaning Sensors, Roller and/or Paper Path ..................................................................... 28
8. UTILITY TOOL FOR POS INSTRUCTION ........................................................................................ 29
8.1 Utility Tool Installation ..................................................................................................... 30
8.2 Using Utility Tool .............................................................................................................. 33
8.2.1 Add/Modify/Delete/Connect Printer .................................................................... 33
8.2.1.1 Add printer ................................................................................................. 33
8.2.1.2 Modify printer ............................................................................................ 34
8.2.1.3 Delete printer ............................................................................................. 36
8.2.1.4 Connection Test .......................................................................................... 37
8.2.2 Functions ............................................................................................................... 39
8.2.2.1 Printer Test ................................................................................................. 39
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