Customer Service
Our Customer Service Center is available to answer any of your commercial
or technical questions at our normal office hours, 8.00 to 16.30 C.E.T. (8 a.m.
to 4:30 p.m. Central European Time) The switchboard is manned 7.00 to
19.00 (7 a.m. to 7 p.m. C.E.T.) Before and after normal office hours on
Monday to Friday, you can leave a message to the person at the switchboard
and our Customer Service staff will contact you later. Questions and inquiries
will be dealt with immediately over the phone or through fax and e-mail. The
above hours are not valid at National Holidays and annual plant close down,
such as Christmas and summer holidays.
Eletta has an International Network of Authorized Distributors, who are able
to give you both technical and commercial assistance with our Products.
Please refer to Section 7 for your nearest Distributor or contact Eletta Flow in
Sweden, if no representative is to be found in your area/country.
As we have tried to write this manual as carefully and comprehensive as pos-
sible from the beginning, we understand that you can still run into problems,
which are not clearly described in this manual. In the unlikely event of such an
incident, we kindly ask you to make sure that you go trough the manual care-
fully, before contacting our Distributors or Eletta AB in Sweden. This is to
save valuable time for any of us involved in the Eletta Products, as it is some-
times easy to overlook a specific sentence in the manual. If you after doing
this still are not able to solve the problem, our Customer Service staff, at the
below numbers and addresses, are more than happy to help you.
You will also find useful information about our Products and organization on
our homepage, which you can find at the address below.
This is how you can reach us:
Via Phone: +46 8 603 07 80 (Orders & Inquiries)
+46 8 603 07 70 (Switchboard)
Distributors: See www.eletta.com
Via Mail:
Via e-mail:
Website:
Eletta Flow AB
P.O.Box 5084
SE-141 05 Kungens Kurva, SWEDEN
info@eletta.com
www.eletta.com
Our Customer Service Center is available to answer any of your commercial or
technical questions at our normal ofce hours, 8.00 to 16.30 C.E.T. (8 a.m.to
4:30 p.m. Central European Time) The switchboard is manned 7.00 to 19.00 (7
a.m. to 7 p.m. C.E.T.) Before and after normal ofce hours on Monday to Fri-
day, you can leave a message to the person at the switchboard and our Customer
Service staff will contact you later. Questions and inquiries will be dealt with
immediately over the phone or through fax and e-mail. The above hours are not
valid at National Holidays or other occations when production is closed.
Eletta has an International Network of Authorized Distributors, who are able
to give you both technical and commercial assistance with our Products. Visit
www.eletta.com for contact details.
Even though we have tried to write this manual as carefully and comprehen-
sive as possible from the beginning, we understand that you can still run into
problems, which are not clearly described in this manual. In the unlikely event
of such an incident, we kindly ask you to make sure that you go through the
manual carefully, before contacting our Distributors or Eletta AB in Sweden.
This to save valuable time for any of us involved in the Eletta Products, as it is
sometimes easy to overlook a specic sentence in the manual. If you after doing
this still are not able to solve the problem, our Customer Service staff, at the be-
low numbers and addresses, are more than happy to help you. You will also nd
useful information about our Products and organization on our homepage, which
you can nd at the address below.
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