EmerCom Technologies EMC-60 - Command # 17: OPERATOR PROMPT; Command # 18: BUTTON 2 PHONE NUMBER; Command # 19: REMOTE CALL PHONE NUMBER

EMC-60 User Guide
- 18 -
5.2.17 Command # 17: OPERATOR PROMPT
The ‘Operator Prompt’ is played when the call is answered to guide the emergency
response operator on how to play the location announcement and establish 2-way
conversation as in the table below. This parameter also determines when the alert LED
starts flashing.
Operator
Prompt
Location
Announcement
Message Played
When Alert LED
Starts Flashing
0 (Off)
Blank or
recorded
-
Monitoring station or
consolidator goes
off
-
hook
1 (On) blank
“Incoming emergency call. At
the tone, push 1 to speak to
caller”
After operator
presses <1>
1 (On) recorded
“Incoming emergency call. At
the tone, push 1 to speak to
caller or 2 to hear the location”
After operator
presses <1>
When “ON”, the operator prompt will play as soon as a voice is heard. When “OFF”, the
EC-Phone will be in two-way communication mode as soon as the call is answered.
Note: If a “location announcement” has been recorded, the operator can press <2> at
any time to replay the recording.
Caution: Without the “Operator Prompt” the operator will need other information for
notification that the call may be an emergency and will have to rely on Caller ID to
identify the location of the emergency, including which elevator.
Voice Prompt: “Operator prompt”
5.2.18 Command # 18: BUTTON 2 PHONE NUMBER
(Optional – special order). A second, alternate, custom “PHONE” button may be
installed to call the “Button2 Phone Number”.
Voice Prompt: “Button 2”
5.2.19 Command # 19: REMOTE CALL PHONE NUMBER
The EC-Phone will call the ‘Remote Phone Number’ on a regular basis to verify the
emergency phone operation end-to-end as described in Command # 20 below.
Voice Prompt: “Remote phone number”