www.fieldcommunicator.com
USER’S MANUAL
February 2009
375 FIELD COMMUNICATOR
SECTION 5TROUBLESHOOTING
OVERVIEW This section provides basic troubleshooting techniques
for the 375 Field Communicator.
Below are methods for troubleshooting networks that are
experiencing problems communicating between a field
device and the 375 Field Communicator.
Troubleshooting
Suggestions
Answer the questions below and use the troubleshooting
tables in this section before calling Technical Support
personnel.
• Does the control system have HART or fieldbus
communication capabilities?
• Is it configured to communicate HART or fieldbus
currently? Is it reporting communication problems? If
not, stop communications on the control system and
re-test communication with the 375 Field
Communicator.
• Is there a barrier installed?
• Is the barrier capable of passing along the signal?
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