eMKW-TD0054-21- Page 78
Expected Service Life
The KUDUwave has an expected service life of at least five years of continuous use. Regular maintenance
and general care will prolong the service life considerably. The KUDUwave can be used any number of
times without restriction as long as it is both calibrated, and cleaned in accordance with the instructions
in this User Manual.
Disposal and Recycling
It is advisable that the unit is returned to eMoyo for disposal and recycling. Please call +27 87 231 0132,
or email support@emoyo.net, for instructions. Alternatively contact your international distributor or EU
representative for disposal and recycling instructions.
Traveling with Your KUDUwave™
When traveling or shipping the KUDUwave it is important to use its original case. This casing is
specifically designed for traveling and to absorb shock.
Please make sure to perform the following tasks:
● Always unplug all USB cables before placing the KUDUwave into the case.
● Also make sure the bone vibrator is attached to the headband to ensure it does not move while
being shipped.
● Keep a foam eartip on each sound tube tip to prevent dirt from entering the sound tubes.
● Make sure no cables or sound tubes are caught up between the lid and the case before closing
it.
● Always perform a biological test after traveling with your KUDUwave.
Upgrades, Maintenance and Support
Upgrades and New Features
eMoyo provides software and hardware upgrades for existing products. Please contact eMoyo at
info@emoyo.net for the latest information on upgrades and new features. You can also visit our website
at https://www.emoyo.net
Frequently Asked Questions (FAQs)
Please refer to https://emoyo.net/category/helpdesk/ for more information.
Support Service
At eMoyo we are confident that we can deliver a unique support service specifically designed for clients
in remote areas. Contact us directly on our website by going to https://emoyo.net/category/helpdesk/
and going to our support page for useful information. Or you can fill us in on your KUDUwave related
problems by leaving a message on our contact us page.
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